IJ34918: PROBLEM DESCRIPTION: 7612 - DESKTOP REQUISITION - AFTER ATTACHING A DOCUMENT ON LINE, HEADER OF THE REQUISITION CHANGED

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  7612 - Desktop Requisition - After attaching a document on line,
  header of the Requisition changed
  When Requisition is summited for a line which has attachment,
  header of the requisition is changed to a different details. Can
  not create requisition.
  STEPS TO REPLICATE:
  1 - Login in Maximo as Administrator user.
  2 - Go to Self Service / Desktop Requisition / Create
  Requisition.
  On Step 1.
  Create a new Requisition, Complete the fields as below:
  Requisition - (This field will have an automatic numbering)
  Description - "Test Requisition with attachments"
  3 - Click Continue.
  On Step 2.
  4 - Go to Requisitions Line Items, fill the fields as below:
  Line 1
  Line Type: Service
  Item description: Test Requisition 1035 attachments.
  5 - Go to Attachments button/ Add Neew Attachment / Add New File
  
  Select any text document and attach to the record. Include a
  name and description for this attachment file.
  Click OK.
  Erroneos Behavior:
  You will notice that the requisition number and description
  created on step 1 was changed.
  Expected Behavior:
  Requisition number and description shouldn't change.
  This behavior only occurs if there is an attachment on the
  Requisition Line Items and Type= Service.
  If you repeat the test without attachments, the fields does not
  change.
  
  System Information:
  App Server: IBM WebSphere Application Server 9.0.5.8
  Version: Tivoli's process automation engine
  7.6.1.2-IFIX20210719-1752 Build 20200715-0100 DB Build V7612-284
  HFDB Build HF7612-43
  IBM Maximo Asset Management Work Centers 7.6.0.4 Build
  20200715-0100 DB Build V7604-119 HFDB HF7608-10
  IBM Maximo Asset Management Scheduler 7.6.0.8 Build
  20200715-0100 DB Build V7680-148 HFDB Build HF7680-19
  IBM Tpae Integration Framework 7.6.1.2 BUILD 20207615-2330 DB
  Build V7612-11
  Interloc Solutions, Mobile Informer 5.8.7. Build 20210708-1728
  DB Build V1000-01
  IBM Maximo Asset management 7.6.1.2 Build 20200715-0100 DBBuild
  V7611-01
  IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB build
  V7603-32
  Server OS: Windows Server 2019 10.0
  Server DB: Microsoft SQL Server 15.0 (15.00.2080)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After attaching a document on line,                          *
  * header of the Requisition changed                            *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels