IJ34898: IN THE PREVENTIVE MAINTENANCE APPLICATION, TIME ZONE ISSUE IN THE TARGET START TIME FIELD LOOKUP.

APAR status

• Closed as program error.

Error description

• In this scenario, please consider the following:
  - The Site record is associated to time zone America/Los_Angeles
  (GMT - 8 DST/Y) Pacific Time (US & Canada).
  - In the Maximo user profile, the time zone is set as
  America/Los_Angeles (GMT - 8 DST/Y) Pacific Time (US & Canada).
  - In the user client machine, Windows > Regional Settings > Time
  Zone is set as (UTC-08:00) Pacific Time (US & Canada).
  - Both Maximo app and database servers' time zones are set as
  (UTC-05:00) Eastern Time (US & Canada).
  
  STEPS TO REPRODUCE:
  
  1. Login to Maximo as maxadmin.
  
  2. Go to Organizations application.
  
  3. Bring up EAGLENA Organization and add a new Site (SITE1) to
  that Organization.
  
  4. Associate the Time Zone America/Los_Angeles (GMT - 8 DST/Y)
  Pacific Time (US & Canada) to SITE1 and save it.
  
  5. Go to Users application.
  
  6. Create a new user (user1) associated to MAXADMIN Group and:
  Default Insert Site: SITE1
  Time Zone: America/Los_Angeles (GMT - 8 DST/Y) Pacific Time (US
  & Canada)
  
  7. Login to Maximo as user1.
  
  8. Go to Assets application.
  
  9. Create the new Asset record with any number, save the record
  and change its Status to Operating.
  
  10. Go to Preventive Maintenance application.
  
  11. Create a new PM record associated to the Asset above.
  
  12. Go to Frequency tab > Time Based Frequency sub-tab and enter
  the following info:
  Frequency: 7
  Frequency Units: Days
  Estimated Next Due Date: tomorrow's date
  Target Start Time: 4:00 AM
  
  13. Save the record.
  
  14. In the Target Start Time field, click on Select Date and
  Time icon.
  
  RESULTS:
  The lookup opens highlighting 01:00 AM. This is the issue.
  
  EXPECTED RESULTS:
  The lookup should open highlighting 04:00 AM instead.
  
  REPORTED IN VERSION:
  IBM Maximo Asset Management 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IN THE PREVENTIVE MAINTENANCE APPLICATION, TIME ZONE ISSUE   *
  * IN THE TARGET START TIME FIELD LOOKUP.                       *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels