IJ34873: IN THE WORK ORDER TRACKING APPLICATION, IT IS POSSIBLE TO ADD A CLOSED WO AS A RELATED RECORD.

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  1. In the System Properties application, make sure the
  mxe.app.workorder.allowHistoryWO property is set to 0.2. In Work
  Order Tracking, find a task work order with a status of CLOSE
  and note the WONUM.
  3. Create new work order or bring up an existing work order.
  4. Scenario 1: On the Related Records tab, Related Work Orders
  table window click the "Select Work Orders" button. The task
  work order with status of CLOSE identified in Step 1 is
  unavailable. This is correct.
  5. Scenario 2: Click "New Row"
  6. Manually type the task work order number from Step 1 and tab
  out of the field. Entry is allowed, but the Class field is not
  automatically populated with ACTIVITY.
  7. In the Class field, enter value ACTIVITY and tab out. Error
  "BMXAA4313E - This combination of work order number and work
  order class does not exist." is correctly encountered.
  8. Scenario 3: Go to the List tab and re-query the work order or
  create a new one.
  9. On the Related Records tab, Related Work Orders table window
  click New Row.
  10. On the Work Order field, choose Go To > Work Order Tracking.
  11. Choose the All Records query so you can then filter
  successfully for the task work order with status of CLOSE that
  you identified in Step 1.
  12. Query for CLOSE task work order identified in Step 1.
  13. Click "Return With Value". The Work Order field populates
  with no error.
  RESULTS:
  Return with Value function allows a Task Work Order
  class=Activity in Closed status to be successfully added to the
  Work Order Related Records tab.
  EXPECTED RESULTS:
  Return with value should work the same way that the "Select Work
  Orders" and new row functionality works. That is, when
  mxe.app.workorder.allowHistoryWO is set to 0 in System
  Properties, work orders in CLOSE status should not be able to be
  added as related records.
  
  The same behavior can be observed within the Service Request
  application.
  
  REPORTED IN VERSION:
  IBM Maximo Asset Management 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IN THE WORK ORDER TRACKING APPLICATION, IT IS POSSIBLE TO    *
  * ADD A CLOSED WO AS A RELATED RECORD.                         *
  ****************************************************************
  STEPS TO REPRODUCE:
  1. In the System Properties application, make sure the
  mxe.app.workorder.allowHistoryWO property is set to 0.2. In Work
  Order Tracking, find a task work order with a status of CLOSE
  and note the WONUM.
  3. Create new work order or bring up an existing work order.
  4. Scenario 1: On the Related Records tab, Related Work Orders
  table window click the "Select Work Orders" button. The task
  work order with status of CLOSE identified in Step 1 is
  unavailable. This is correct.
  5. Scenario 2: Click "New Row"
  6. Manually type the task work order number from Step 1 and tab
  out of the field. Entry is allowed, but the Class field is not
  automatically populated with ACTIVITY.
  7. In the Class field, enter value ACTIVITY and tab out. Error
  "BMXAA4313E - This combination of work order number and work
  order class does not exist." is correctly encountered.
  8. Scenario 3: Go to the List tab and re-query the work order or
  create a new one.
  9. On the Related Records tab, Related Work Orders table window
  click New Row.
  10. On the Work Order field, choose Go To > Work Order
  Tracking.
  11. Choose the All Records query so you can then filter
  successfully for the task work order with status of CLOSE that
  you identified in Step 1.
  12. Query for CLOSE task work order identified in Step 1.
  13. Click "Return With Value". The Work Order field populates
  with no error.
  RESULTS:
  Return with Value function allows a Task Work Order
  class=Activity in Closed status to be successfully added to the
  Work Order Related Records tab.
  EXPECTED RESULTS:
  Return with value should work the same way that the "Select Work
  Orders" and new row functionality works. That is, when
  mxe.app.workorder.allowHistoryWO is set to 0 in System
  Properties, work orders in CLOSE status should not be able to be
  added as related records.
  ?
  The same behavior can be observed within the Service Request
  application.
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels