IJ34820: VALUES WITH AMPERSAND BEING CONVERTED TO HTML ENTITY IN MESSAGE REPROCESSING

APAR status

• Closed as program error.

Error description

• When correcting errors in JSON data in the Message Reprocessing
  application that contain other fields that have an ampersand (&)
  symbol in them, reprocessing of the message fails to convert the
  ampersand correctly.
  
  
  Steps to reproduce:
  1. In Maximo, create a location called LOC&ABC
  
  2. Create a json transaction file that contains this new
  location along with an invalid SITEID as shown below.  The
  purpose of this transaction is to first fail on the invalid
  siteid in order to display the problem:
  
  e.g.
  {
  "assetnum": "TESTBF2",
  "changedate": "2020-12-02T13:38:45.000-04:00",
  "status_description": "Active",
  "location": "LOC&ABC",
  "orgid": "EAGLENA",
  "description": "IT test",
  "itemnum": "FIRE-100",
  "siteid": "M1CLEAN",
  "islinear": false,
  "isrunning": true,
  "status": "ACTIVE",
  "statusdate": "2019-05-17T13:38:45.000-04:00",
  "itemsetid": "SET1",
  }
  
  3. Ensure the MXASSETInterface enterprise service is enabled on
  your external system.
  
  4 . Navigate to external systems, and select the
  MXASSETInterface enterprise service. Click Data Import
  
  5. result: the transaction will fail because the SITEID is
  invalid. The problem does not yet appear. The error is:
  BMXAA4153E - M1CLEAN is not a valid site. Enter a valid Site
  value as defined in the Organization Application.
  
  Also note that when clicking the edit button for the failed
  transaction, the data is still valid and the location still
  shows as LOC&ABC.
  
  6. Next, place the transaction on HOLD status. Then edit the
  error data and correct the SITEID value to MCLEAN.
  Click the Process button. Error message displays in the dialog
  as follows:
  
  BMXAA1298E - The error message failed during reprocessing.
  BMXAA2661E - Location LOC&ABC is not a valid location.
  
  7. Click OK on the dialog box, then click Save.
  
  8. The error message field in Message Reprocessing shows the
  same error:
  BMXAA2661E - Location LOC&ABC is not a valid location.
  
  Expected results: Message reprocessing would show the correct
  format for the location without the invalid html entity.
  
  Performance problem: NO
  
  Version
  Environment System Information:
  Tivoli's process automation engine 7.6.1.2-IFIX20210323-1206
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-20,
  IBM Maximo Asset Management Work Centers 7.6.0.4 Build
  20200715-0100 DB Build V7604-119 HFDB Build HF7680-10,
  IBM Tpae Integration Framework
  7.6.1.2-MIF_7612_IFIX.20210303-1359 Build 20200715-1444 DB Build
  V7612-11
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * VALUES WITH AMPERSAND BEING CONVERTED TO HTML ENTITY IN      *
  * MESSAGE REPROCESSING                                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels