APAR status
Closed as program error.
Error description
Service Level Agreement unable to add more than one commitment of type 'Other', error message is presented stating: "BMXAA3945E - A commitment of this type already exists for this SLA." STEPS TO REPRODUCE: 1. Login to Maximo application 2. Go to Service Level -> Service Level Agreements 3. Click On New to create a new record 4. Fill in all mandatory fields 5. In the Commitment section, click on the New Row button 6. In the Type field, click on the lookup icon and select "OTHER" 7. Click on the New Row button again 8. Add one more Commitment of Type "OTHER" RESULT: Following error: "BMXAA3945E - A commitment of this type already exists for this SLA." EXPECTED RESULT: Commitment gets added without error REPORTED IN VERSION: IBM Maximo Asset Management 7.6.0.8 through to 7.6.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of SLA * **************************************************************** * PROBLEM DESCRIPTION: * * Service Level Agreement unable to add more than one * * commitment * * of type 'Other', * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ34795
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-07
Closed date
2021-11-17
Last modified date
2021-11-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Maximo
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
18 November 2021