IBM Support

IJ34795: BMXAA3945E-A COMMITMENT OF THIS TYPE ALREADY EXISTS FOR THIS SLA

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APAR status

  • Closed as program error.

Error description

  • Service Level Agreement unable to add more than one commitment
    of type 'Other', error message is presented stating:
    "BMXAA3945E - A commitment of this type already exists for this
    SLA."
    
    STEPS TO REPRODUCE:
    1. Login to Maximo application
    2. Go to Service Level -> Service Level Agreements
    3. Click On New to create a new record
    4. Fill in all mandatory fields
    5. In the Commitment section, click on the New Row button
    6. In the Type field, click on the lookup icon and select
    "OTHER"
    7. Click on the New Row button again
    8. Add one more Commitment of Type "OTHER"
    
    RESULT:
    Following error: "BMXAA3945E - A commitment of this type already
    exists for this SLA."
    
    EXPECTED RESULT:
    Commitment gets added without error
    
    REPORTED IN VERSION:
    IBM Maximo Asset Management 7.6.0.8 through  to 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of SLA                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Service Level Agreement unable to add more than one          *
    * commitment                                                   *
    * of type 'Other',                                             *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
       Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ34795

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-07

  • Closed date

    2021-11-17

  • Last modified date

    2021-11-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Maximo
    

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
18 November 2021