IJ34761: UNABLE TO POPULATE DESTINATION MATRIX DUE TO GOOGLE DISTANCE MATRIX API LIMITATION

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Unable to populate Destination Matrix due to a Google Distance
  Matrix API limitation of 25 records per request
  
  STEPS TO REPRODUCE:
  1) Go to Graphical Assignment application
  2) Select a work list
  3) Select "Populate Destination Travel Time Matrix" action
  
  ACTUAL BEHAVIOUR:   Receive error: "Google Maps Web Service
  could not process this request. MAX_ELEMENTS_EXCEEDED: Maximum
  number of elements was exceeded."
  
  EXPECTED BEHAVIOUR:  Populate destination travel time matrix
  should work without any error
  
  PRODUCT VERSION:
  IBM Maximo for Scheduler 7.6.8
  IBM Maximo Asset Management 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: | Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels