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IJ34735: WORK ORDER TRACKING APPLICATION TAKES TOO LONG TO SAVE RECORD WHEN ADDING A LABOR WITH HIGH VALUE IN REGULAR HOURS FIELD

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APAR status

  • Closed as program error.

Error description

  • This error was found during testing of APAR IJ25116.
    Once regular hours field is set with high values, when trying to
    save the record it takes too long to take this action.
    STEPS TO REPRODUCE:
    1. Create a new work order and move the plans tab.
    2.Enter a new labor entry, use the craft of CARP, with a
    quantity of 4000 and a regular hour rate of 4000. (these values
    were entered in error and lead to the issue happening)
    3. Eventually Maximo will calculate the cost and throw an error
    of:
    The specified value 4000 exceeds the maximum field length for
    the Regular Hours field. The maximum length is specified in the
    Database Configuration application. (BMXAA4163)
    4. Correct the value (put any valid value in regular hours
    field) and save.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Save of work order with work plan labor that has very large  *
    * quantity may take 10 or more minutes.                        *
    ****************************************************************
    Once WPLABOR.QUANTITY field is set with high values, when trying
    to save the record it takes too long to take this action.
    
     Reproduction Steps:
     1. Create a new work order and move the plans tab.
     2. Enter a new labor entry, use the craft of CARP, with a
    quantity of 4000 and a regular hour rate of 4000 that is being
    entered by mistake in this scenario.
    3. Eventually Maximo will calculate the cost and throw an error
    of: The specified value 4000 exceeds the maximum field length
    for the Regular Hours field. The maximum length is specified in
    the Database Configuration application (BMXAA4163).
    4. Correct the Regular Hours value by entering a small valueand
    save.
    Because QUANTITY is still large (4000), the save process can
    take 10 or more minutes to complete.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:  Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ34735

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-26

  • Closed date

    2021-08-27

  • Last modified date

    2021-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Maximo
    

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
28 August 2021