IJ34679: CONDUCT AN INSPECTION WORK CENTER OPENS BUT PAGE LOADING DOES NOT COMPLETE

APAR status

• Closed as program error.

Error description

• PROBLEM: When going to "Conduct an Inspection" work center from
  the Work Order Tracking, Conduct an Inspection work center
  opens but page loading does not complete.
  
  STEPS TO REPLICATE:
  1. Go to Work Order Tracking application
  Create a work order (eg. TESTWO1)
  Set an inspection form (eg. 1008)
  Save
  Then, inspection result record is created (eg. 1068)
  2. Click 'Go to Conduct Inspection' for inspection result (eg.
  1068)
  
  RESULTS:  Conduct an Inspection work center opens but page
  loading does not complete  so cannot enter the inspection
  result.
  In Systemout.log, got error "BMXAA8229W - Record LTPATOKEN :
  Token Value=XXXX has been updated by another user. Your changes
  have not been saved. Refresh the record and try again"
  
  EXPECTED RESULT: Conduct an Inspection work center should open
  without any issue
  
  REPORTED IN VERSION: IBM Maximo Asset Management 7.6.1.2
  
  AFFECTED APPLICATION (for Maximo Only): Conduct an Inspection
  Work Center
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Repeatedly spinner shows up preventing users to interact     *
  * with application.                                            *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels