APAR status
Closed as program error.
Error description
Maximo is no longer generating batch inspections STEPS TO REPRODUCE: A) Create a new Route with two tasks 1. Go To Planning | Routes 2. Click on New 3. In the Route field, enter a name 4. Select the Work Order Task checkbox in the section "When this Route is applied to a Work Order, the Route Stops will become:" 5. In the Route Stops section, click the "Select Assets" button 6. In the Select Assets dialog window, select two assets 7. Click Ok 8. On the two assets added, select the Inspection Form look-up->Select Value 9. In the Select Inspection Form dialog, select an inspection form for both assets 10. Click Save B) Create a Job Plan 1. Go to Planning | Job Plans 2. Click on New 3. In the Job Plan field, enter a name 4. Select the "Interruptible" checkbox 5. In the Job Plan Tasks, click the New Row button 6. Add a task 7. Click Save 8. Click on Change Status and select Active C) Create a PM with Route and Job plan 1. Go to Preventive Maintenance | Preventive Maintenance 2. Click New 3. In the Route field, select the route created on Step A.3 above 4. In the Work Order Information section, on the Job Plan field, select the job plan created on Step B.3 above 5. Click Save 6. Click on Change Status and select Active 7. In the More Actions section, select "Generate Work Orders" 8. In the "Generate Work Orders" dialog window, uncheck the "Use Frequency Criteria" checkbox 9. Click the OK button 10. Note down the Work Order number generate 11. Run the following query in the DB: select * from inspectionresult where parent in ('[WONUMBER]') or referencedobjectid in ('[WONUMBER]'); EXPECTED RESULT: Batch inspections get created. ACTUAL RESULT: Individual inspections get created REPORTED VERSION: Tivoli's process automation engine 7.6.1.2-IFIX20210407-1524 IBM Maximo Asset Management 7.6.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users of Inspections * **************************************************************** * PROBLEM DESCRIPTION: * * Maximo is no longer generating batch inspections. * **************************************************************** h4. Description DESCRIPTION: Maximo is no longer generating batch inspections STEPS TO REPRODUCE: A) Create a new Route with two tasks 1. Go To Planning | Routes 2. Click on New 3. In the Route field, enter a name 4. Select the Work Order Task checkbox in the section "When this Route is applied to a Work Order, the Route Stops will become:" 5. In the Route Stops section, click the "Select Assets" button 6. In the Select Assets dialog window, select two assets 7. Click Ok 8. On the two assets added, select the Inspection Form look-up->Select Value 9. In the Select Inspection Form dialog, select an inspection form for both assets 10. Click Save B) Create a Job Plan 1. Go to Planning | Job Plans 2. Click on New 3. In the Job Plan field, enter a name 4. Select the "Interruptible" checkbox 5. In the Job Plan Tasks, click the New Row button 6. Add a task 7. Click Save 8. Click on Change Status and select Active C) Create a PM with Route and Job plan 1. Go to Preventive Maintenance | Preventive Maintenance 2. Click New 3. In the Route field, select the route created on Step A.3 above 4. In the Work Order Information section, on the Job Plan field, select the job plan created on Step B.3 above 5. Click Save 6. Click on Change Status and select Active 7. In the More Actions section, select "Generate Work Orders" 8. In the "Generate Work Orders" dialog window, uncheck the "Use Frequency Criteria" checkbox 9. Click the OK button 10. Note down the Work Order number generated 11. Run the following query in the DB: select * from inspectionresult where parent in ('[WONUMBER]') or referencedobjectid in ('[WONUMBER]'); EXPECTED RESULT: Batch inspections get created. ACTUAL RESULT: Individual inspections get created
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ34314
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-09
Closed date
2021-08-09
Last modified date
2021-08-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Maximo
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
10 August 2021