IJ34313: DESKTOP REQUISITIONS POPULATES VALUES WITH WRONG DATA.

APAR status

• Closed as program error.

Error description

• Using a template for desktop requests causes the data to be
  filled with wrong values when checking through the database.
  
  
  STEPS TO REPRODUCE:
  
  
  Steps to Replicate:
  
  1) Go to Self Service > Desktop Requisitions > View Templates
  and select a template
  
  2) Scroll down and click on Copy to New Requisition
  
  3) in the main screen, select a work order (43100)
  
  do not change the GL Debit Account field (6400-300-???)
  
  4) Click continue and submit. Record the MR number created
  (1014)
  
  5) From the backend run the following queries:
  SELECT mrnum, wonum, gldebitacct FROM mr WHERE mrnum = '1014';
  MRNUM = 1014
  WONUM = 43100
  GLDEBITACCT = 6400-300-??? (same as informed on the main screen)
  
  
  SELECT mrnum, mrlinenum, gldebitacct, refwo FROM mrline WHERE
  mrnum = '1014';
  MRNUM = 1014
  MRLINENUM = 1
  GLDEBITACCT = null
  REFWO = null
  
  Results:  It does not properly populate the WONUM and
  GLDEBITACCT from the MR header
  
  Expected Results: WONUM and GLDEBITACCT should be populated in
  the MRLINE table as follows:
  
  i) Go to Self Service > Desktop Requisitions > Create
  Requisitions and create a new one
  
  ii) in the main screen, select a work order (1005)
  
  do not change the GL Debit Account field (6500-300-???)
  
  iii) Click continue and add a material or item to this
  requisition
  Click continue and submit. Record the MR number created (1015)
  
  iv) From the backend run the following queries:
  SELECT mrnum, wonum, gldebitacct FROM mr WHERE mrnum = '1015';
  MRNUM = 1015
  WONUM = 1005
  GLDEBITACCT = 6500-300-??? (same as informed on the main screen)
  
  
  SELECT mrnum, mrlinenum, gldebitacct, refwo FROM mrline WHERE
  mrnum = '1015';
  MRNUM = 1015
  MRLINENUM = 1
  GLDEBITACCT = 6500-300-200
  REFWO = 1005
  
  
  REPORTED IN VERSION:
  
  
  Version of Maximo: 7612 - Work Center 7604
  Application within Maximo: Desktop Requisitions
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of Desktop Requisition                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Using a template for desktop requests causes the data to be  *
  *  filled with wrong values when checking through the          *
  * database.                                                    *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
   Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels