IJ34299: CREW UPDATE WITH INVALID LABOR CODE VIA MIF SHOWS "NULL POINTER EXCEPTION" INSTEAD OF ERROR MESSAGE

APAR status

• Closed as program error.

Error description

• PROBLEM:
  
  When adding Labor Assignments to a Crew via MIF and the labor
  code does not exist in Labor application, the status of the
  message is ERROR but there is only an empty error message in
  Message Tracking application. In Message Reprocessing the error
  message "A programming error resulted in a null pointer
  exception" instead of BMXAA4134E - LABORCODE did not validate
  like in the systemout logs.
  
  
  STEPS TO REPRODUCE:
  
  Tested using maxdemo data.
  
  1.) Create a new Object Structure with only AMCREW and
  AMCREWLABUNRESTRICTED objects
  
  Relationship = AMCREWLABUNRESTRICTED
  
  Inbound Processing Class:
  com.ibm.tivoli.maximo.amcrew.app.MaxAMCrewProcess
  
  Name it and Save
  
  2.) Create an Enterprise Service based on object structure
  created
  
  Name it and Save
  
  Add the Enterprise Service to an External System and save it.
  
  3.) Import a XML file to add labor assignment to a crew but make
  sure you have an invalid value for LABORCODE field:
  
  <?xml version="1.0" encoding="UTF-8"?>
  <SyncZXQCREWUPDATE event="1" maximoVersion="7 6 20190514-1348
  V7611-365" messageID="7808116261362067986161" baseLanguage="EN"
  transLanguage="EN" creationDateTime="2021-07-12T17:30:06-07:00"
  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
  xmlns="http://www.ibm.com/maximo">
  <ZXQCREWUPDATESet>
  <AMCREW action="AddChange">
  <AMCREW>TEST</AMCREW>
  <AMCREWTYPE>TEST</AMCREWTYPE>
  <CALNUM/>
  <CONTRACTNUM/>
  <CREWWORKGROUP/>
  <DESCRIPTION/>
  <ENDLOCATION/>
  <ENDLOCSITEID/>
  <LBSDATAFROMWO>0</LBSDATAFROMWO>
  <LBSINTERVAL xsi:nil="true"/>
  <LBSLABORBASED>0</LBSLABORBASED>
  <ORATE xsi:nil="true"/>
  <ORGID>EAGLENA</ORGID>
  <RATE changed="1">0.0</RATE>
  <REVISIONNUM xsi:nil="true"/>
  <SHIFTNUM/>
  <STARTLOCATION/>
  <STARTLOCSITEID/>
  <STATUS maxvalue="ACTIVE">ACTIVE</STATUS>
  <STATUSDATE>2021-07-13T17:22:35-07:00</STATUSDATE>
  <VENDOR/>
  <WORKLOCATION/>
  <WORKSITE/>
  <AMCREWLABUNRESTRICTED>
  <CONTRACTNUM changed="1"/>
  <CRAFT changed="1">TIER2</CRAFT>
  <EFFECTIVEDATE
  changed="1">2021-07-12T17:23:37-07:00</EFFECTIVEDATE>
  <ENDDATE changed="1">2021-07-30T17:23:00-07:00</ENDDATE>
  <LABORCODE changed="1">123321</LABORCODE>
  <ORIGENDDATE xsi:nil="true"/>
  <POSITION changed="1">DRIVER</POSITION>
  <RETURNDATE xsi:nil="true"/>
  <SKILLLEVEL/>
  <TOLABORCODE/>
  <VENDOR changed="1"/>
  </AMCREWLABUNRESTRICTED>
  </AMCREW>
  </ZXQCREWUPDATESet>
  </SyncZXQCREWUPDATE>
  
  
  RESULTS:
  Message Reprocessing showing "A programming error resulted in a
  null pointer exception." instead of error message like in import
  preview or logs "BMXAA4134E - LABORCODE did not validate."
  
  EXPECTED RESULT:
  BMXAA4134E - LABORCODE did not validate.
  
  PRODUCT VERSION:
  Tivoli's process automation engine 7.6.1.1
  IBM Tpae Integration Framework 7.6.1.1
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users using Crews and MIF                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CREW UPDATE WITH INVALID LABOR CODE VIA MIF SHOWS "NULL      *
  * POINTER EXCEPTION" INSTEAD OF ERROR MESSAGE                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * CREW UPDATE WITH INVALID LABOR CODE VIA MIF SHOWS "NULL      *
  * POINTER EXCEPTION" INSTEAD OF ERROR MESSAGE                  *
  ****************************************************************
  

Problem conclusion

• Fixed the code to throw a meaningful message instead of a null
  pointer exception
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels