IBM Support

IJ34247: THE DETAILS FROM THE PREVIOUS LOG ARE COPIED TO NEW LOG ENTRY WHEN EVERYPLACE IS BEING USED.

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APAR status

  • Closed as program error.

Error description

  • When a new log is entered via work place and the work order has
    a previous log entry, the details from the previous log is
    copied to the new log entry.
    
    STEPS TO REPRODUCE:
    
    1. Duplicate the work order tracking application and make sure
    to check the ismobile option.
    
    2. In the out of the box version of work order tracking create a
    new work order and add a work log entry, add both a summary and
    some information under the details section. Save.
    
    3. In the mobile version recall the same work order and move to
    the log tab and press new row. A new line is entered, the
    summary is blank but the details section contains the
    information from the previous log entry and it can not be
    edited.
    
    EXPECTED RESULTS:
    
    That the previous log entry would not have been there.
    
    
    Reported in Version:
    
    Tivoli's process automation engine 7.6.1.1
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * THE DETAILS FROM THE PREVIOUS LOG ARE COPIED TO NEW LOG      *
    * ENTRY WHEN EVERYPLACE IS BEING USED                          *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ34247

  • Reported component name

    MAXIMO EVERYPLA

  • Reported component ID

    5724R46EP

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-06

  • Closed date

    2021-12-13

  • Last modified date

    2021-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO EVERYPLA

  • Fixed component ID

    5724R46EP

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
06 September 2022