IBM Support

IJ34196: WHEN CREATING A KPI LIST WITH ( ) IT DOES NOT DISPLAYING PROPERLY.

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION
    
    Customer recently installed in latest IFIX 8 for 7.6.1.2 and
    noticed this broke.  They had a KPI list with the title
    License-Total (Full/Limited) and now it says
    License-Total(Full/Limited(
    
    This doesn't do this in the previous IFIX.
    
    
    Client is using the Skin - tivoli13,  They have also tried it
    in IE Edge and Chrome.  Their production is still in on IFIX7
    and it doesn't have that issue so something happened. They
    haven't modified those KPI labels.  This is definitely a minor
    issue most of their start centers don't have KPI's or ( )
    
    STEPS TO REPRODUCE
    
    Steps to Reproduce:
    
    Login to Maximo
    Go to KPI manager either create or edit a KPI description making
    sure to use ( ).
    Save.
    Go back to the start center and display your KPI. In the
    customers instance the see these characters.
    
    RESULTS
    
    Displays incorrectly.
    
    EXPECTED RESULTS
    
    Display correctly.
    
    
    PRODUCT VERSION
    
    7.6.1.2 IFIX 008
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WHEN CREATING A KPI LIST WITH ( ) IT DOES NOT DISPLAYING     *
    * PROPERLY.                                                    *
    ****************************************************************
    

Problem conclusion

  • Fixed in kpigraphportlet.jsp and kpilistportlet.jsp
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ34196

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-07-29

  • Closed date

    2021-08-03

  • Last modified date

    2021-08-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
04 August 2021