IBM Support

IJ33936: PREVIOUS ROW AND NEXT ROW ARE READ AS PRESS CTRL ALT DOWN BY JAWS

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    Previous Row and Next Row are read as Press CTRL ALT Down by
    JAWS
    
    PROBLEM:
    The name of the Next Row and Previous Row buttons cannot be
    understood by assistive technology.
    The names of these elements are read as "Press CTRL + ALT + Up
    Arrow".
    
    STEPS TO REPRODUCE:
    1 - Log into Maximo
    2 - Navigate to Go To -> Administration -> Resources -> Labor,
    Labor application is displayed.
    3 - Press Enter to populate data, Labor data is populated.
    4 - Press SHIFT+TAB and navigate back to the down arrow, Down
    arrow selected.
    5 - JAWS reads "Press CTRL+ALT+Down Arrow".
    To a non sighted user, there is no indication of what this
    button accomplishes (Previous Row etc.).
    The same is true for the Next Row button. There should be an
    indication of the buttons function.
    
    CURRENT ERRONEOUS RESULT:
    JAWS reads "Press CTRL+ALT+Down Arrow"
    EXPECTED RESULT:
    JAWS does not read as "Press CTRL+ALT+Down Arrow" and reads as
    Next button or Previous button
    
    ENVIRONMENT (SYSTEM INFO):
    App Server IBM WebSphere Application Server 9.0.5.6
    Version
    Tivoli's process automation engine 7.6.1.2-IFIX20210223-1245
    Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-17
    IBM Maximo Asset Management Work Centers 7.6.0.4 Build
    20200715-0100 DB Build V7604-119 HFDB Build HF7680-10
    IBM Maximo Anywhere 7.6.3.1 Build 20190120_034018-0500 DB Build
    V7631-01IBM
    Maximo ECRI Integration for Healthcare 7.5.0.0 Build
    20180605-0957 DB Build V7500-87IBM
    Tpae Integration Framework 7.6.1.2-MIF_7612_IFIX.20201202-1326
    Build 20200715-1444 DB Build V7612-11
    IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB
    Build V7611-01
    IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build
    V7603-32
    TPAE OSLC Object Structure 7.6.3.1 Build 20190120_033959-0500
    DB Build V7631-01
    Server OS Linux 3.10.0-1160.21.1.el7.s390x
    Server DB Oracle 19.0 (Oracle Database 19c Enterprise Edition
    Release 19.0.0.0.0 - Production Version 19.10.0.0.0)
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Accessibility/JAWS users                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * PREVIOUS ROW AND NEXT ROW ARE READ AS PRESS CTRL ALT DOWN BY *
    * JAWS                                                         *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ33936

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-07-23

  • Closed date

    2021-08-20

  • Last modified date

    2021-08-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
21 August 2021