APAR status
Closed as program error.
Error description
Customer has created a IsMobile WOTRACK clone with a Where Clause on Presentation. When on Actuals tab>Materials they Go to Inventor ismobile clone, bring up an Item, do Return with Value, it is going to a different WO without the item. STEPS TO REPRODUCE: 1. In application Designer Clone INVENTOR and make new App IsMobile 2. Add a presentation where clause location != 'WW_TRANSFERS' 3. In application Designer Clone WOTRACK and make new App IsMobile 4. Add a presentation where clause (status = 'APPR' and (woclass = 'WORKORDER' or woclass = 'ACTIVITY') and historyflag = 0 and istask = 0 and siteid = 'BEDFORD' and wopriority = 1) 5. Go to the WOtrack Clone, hit magnifying glass to bring up the list of records 6. Pick Workorder 91091 7. Open Actuals Tab>Materials 8. Click New Row. 9. From Table Window Item field, Go to Inventor Clone app, bring up list of items and pick 900810 Lubricator Assembly 10. Click Return with Value from Inventory -clone and it returned to Work Order 3102 with no item. Results: When return with value is clicked, you are taken to a different workorder Expected Results: Return with Value returns Item to the correct workorder Product Version: Tivoli's process automation engine 7.6.1.2-IFIX20210504-1949 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-31 Expected
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * Return With Value returns to the wrong Work Order record * * when using a mobile clone of Work Order Tracking. * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ33857
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-20
Closed date
2021-12-13
Last modified date
2021-12-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
14 December 2021