APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Go to Routes application. 2. Create a new record. 3. Make route stops to be created as WO tasks. 4. Add 2 new rows. 5. Assign a different asset for each row. (make sure both are ACTIVE) 6. Go to PM application. 7. Create a new PM record. 8. Assign to it the route that was just created. 9. Move to the Frequency tab. 10. Change the Frenquency to 1 and Estimated Next Due Date to today. 11. Save. 12. Go to Cron Task Setup application. 13. Open PMWoGenCronTask. 14. Make sure you have an active instance that will pick the PM that was just created once it's ACTIVE. 15. Go back to PM application and change the status of the PM to ACTIVE. 16. Wait for the cron to run. 17. Go to WO Tracking application. 18. Filter for the generated WO using the PMnum. 19. Move to the Plans tab. 20. See the Tasks 10 and 20 have only the assetnums in their summaries. 21. Go back to PM application. 22. Open the PM record again and click Generate Work Orders. 23. Change the Generate WOs Due Today Plus This Number of Days to 1 and click OK. 24. Go to WO Tracking and open the WO that was created in the previous step. 25. Move to the Plans tab. 26. See the Tasks 10 and 20 have the assetnum along with their asset descriptions in their summaries. RESULT: PMWoGenCronTask does not create task lines summaries with ASSETNUM + DESCRIPTION EXPECTED RESULT: Task summaries to have ASSETNUM + DESCRIPTION just like the Generate Work Orders action. REPORTED IN VERSION: TPAE 7.6.1.2
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * PMWOGENCRONTASK DOES NOT CREATE TASK LINES SUMMARIES WITH * * ASSETNUM + DESCRIPTION * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ33711
Reported component name
PREVENTIVE MAIN
Reported component ID
5724R46PM
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-12
Closed date
2021-10-14
Last modified date
2021-10-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
PREVENTIVE MAIN
Fixed component ID
5724R46PM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
18 October 2021