APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. In site BEDFORD, create rotating asset ABC1 in location SOFTWARE. Use item ACCUDRAW. Change status to OPERATING. 2. In site FLEET, create a work order in Work Order Tracking for asset A5008, location TORTERM. Approve the work order. 3. On the Actuals tab, Materials subtab, click New Row. Set siteid BEDFORD, storeroom SOFTWARE, itemnum ACCUDRAW, quantity 1, and rotating asset ABC1. Save. * Asset ABC1 will be moved to FLEET location TORTERM. The move will necessarily create rotating asset ABC1 in FLEET location TORTERM. Asset ABC1 in site BEDFORD will be DECOMMISSIONED because of the move. 4. Bring up asset ABC1 in the FLEET site. Use Move/Modify Assets to move it back to the SOFTWARE location in site BEDFORD. * Asset ABC1 in site BEDFORD will now be OPERATING again. Asset ABC1 in site FLEET will be DECOMMISSIONED. 5. Change the status of FLEET asset T2009 to OPERATING. 6. Create PM PM234 in site FLEET for asset T2009. Give it an Estimated Next Due Date of today. Activate the PM. 7. Generate a work order from PM234 and take note of the work order number. 8. Bring up the newly generated work order in Work Order Tracking. The assetnum will be T2009 and the location will be TORTERM. Approve this work order. 9. On the Actuals tab, Materials subtab, click New Row. Set siteid BEDFORD, storeroom SOFTWARE, itemnum ACCUDRAW, quantity 1, and rotating asset ABC1. Save. 10. Go to PM PM234. RESULTS: Notice that the status is INACTIVE. This is not correct. This PM should not have been deactivated. EXPECTED RESULTS: If asset ABC1 in site BEDFORD had a PM, that PM should be deactivated. REPORTED IN VERSION: IBM Maximo Asset Management 7.6.0.9
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * PM RECORDS ERRONEOUSLY BE CHANGED FROM ACTIVE TO INACTIVE. * **************************************************************** h4. Description STEPS TO REPRODUCE: 1. In site BEDFORD, create rotating asset ABC1 in location SOFTWARE. Use item ACCUDRAW. Change status to OPERATING. 2. In site FLEET, create a work order in Work Order Tracking for asset A5008, location TORTERM. Approve the work order. 3. On the Actuals tab, Materials subtab, click New Row. Set siteid BEDFORD, storeroom SOFTWARE, itemnum ACCUDRAW, quantity 1, and rotating asset ABC1. Save. * Asset ABC1 will be moved to FLEET location TORTERM. The move will necessarily create rotating asset ABC1 in FLEET location TORTERM. Asset ABC1 in site BEDFORD will be DECOMMISSIONED because of the move. 4. Bring up asset ABC1 in the FLEET site. Use Move/Modify Assets to move it back to the SOFTWARE location in site BEDFORD. * Asset ABC1 in site BEDFORD will now be OPERATING again. Asset ABC1 in site FLEET will be DECOMMISSIONED. 5. Change the status of FLEET asset T2009 to OPERATING. 6. Create PM PM234 in site FLEET for asset T2009. Give it an Estimated Next Due Date of today. Activate the PM. 7. Generate a work order from PM234 and take note of the work order number. 8. Bring up the newly generated work order in Work Order Tracking. The assetnum will be T2009 and the location will be TORTERM. Approve this work order. 9. On the Actuals tab, Materials subtab, click New Row. Set siteid BEDFORD, storeroom SOFTWARE, itemnum ACCUDRAW, quantity 1, and rotating asset ABC1. Save. 10. Go to PM PM234. RESULTS: Notice that the status is INACTIVE. This is not correct. This PM should not have been deactivated. EXPECTED RESULTS: If asset ABC1 in site BEDFORD had a PM, that PM should be deactivated.
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ33529
Reported component name
PREVENTIVE MAIN
Reported component ID
5724R46PM
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-01
Closed date
2021-07-09
Last modified date
2021-07-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
PREVENTIVE MAIN
Fixed component ID
5724R46PM
Applicable component levels
R760 PSY
UP
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
16 July 2021