APAR status
Closed as program error.
Error description
DESCRIPTION: When a synonym status of 'ENTERED' is selected by the User to change the status of an Inventory Usage record from ENTERED to the synonym of ENTERED, the UI hangs at the "Please Wait" box in the Change Status dialog. The log shows that the status change was made but the UI does not recover and has to be exited by the User. The issue occurs only when a Conditional Expression for the synonym value of 'ENTERED' exists for the Usage Lines section of the Inventory Usage application. STEPS TO REPRODUCE: 1. Log in to maxdemo instance as MAXADMIN 2. Go To System Configuration | Platform Configuration | Domains 3. In the Domain field enter "invusestatus" and press Enter 4. Click INVUSESTATUS to open the record 5. Click the New Row button 6. In the Internal Value field enter "ENTERED" 7. In the Value field enter "TRANSFER" 8. In the Description field enter "Ready For Transfer" 9. Click OK 10. Save the record 11. Go To Administration | Conditional Expression Manager 12. Click the New Row button 13. In the Condition field enter "TR_INVSTATUS" 14. In the Description field enter "TR Test" 15. In the Expression field enter "status in ('TRANSFER')" 16. Click the checkbox for "Always Evaluate?" 17. Save the record 18. Go To System Configuration | Platform Configuration | Application Designer 19. In the Application field enter "invusage" and press Enter 20. Click INVUSAGE to open the record 21. On the Inventory Usage tab click to highlight the Usage Lines table section 22. Click the Control Properties button on the toolbar 23. On the Advanced tab | Signature Option field | Select Value 24. Scroll and click READ 25. In the Sig Option Data Source ID field enter "MAINRECORD" 26. Click the Configure Conditional Properties button 27. Click the Select Groups button 28. Scroll and click the checkbox for EVERYONE, then click OK 29. Click the Select Conditions button 30. Click Filter 31. In the Condition field enter "tr" and press Enter 32. Click TR_INVSTATUS, then click OK 33. Click the Enter Property button 34. In the Property field | Select Value | scroll and click inputmode 35. In the Value field enter "readonly" 36. Click OK 37. Click the X to close the Table Properties dialog 38. Save the record 39. Log out 40. Log in 41. Go To Inventory | Inventory Usage 42. Common Actions | New Inventory Usage 43. In the Usage Type field | Select Value | click TRANSFER 44. In the From Storeroom field enter "central" and tab out 45. Click the New Row button 46. In the Item field enter "0-0031" and tab out 47. In the To Storeroom field enter "pkg" and tab out 48. Save the record 49. Common Actions | Change Status 50. In the New Status field click the drop-down arrow, then click Ready For Transfer 51. Click OK RESULT: The Change Status dialog never closes and the "Please Wait" box remains active on the screen indefinitely EXPECTED RESULT: The Change Status dialog will close and the Status will promptly update as expected REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2-IFIX20210407-1524
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * INVENTORY USAGE HANGS WHEN STATUS IS CHANGED TO A SYNONYM OF * * ENTERED AND A CONDITIONAL EXPRESSION EXISTS * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ33456
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-25
Closed date
2021-07-03
Last modified date
2021-07-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Document Information
Modified date:
04 July 2021