IBM Support

IJ33081: ERROR DESCRIPTION: THE CALL "IDP URL LOGOUT" IS NOT HAPPENING WHEN THERE IS A SESSION TIMEOUT.

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APAR status

  • Closed as program error.

Error description

  • PROBLEM: When a session expires due to session timeout, the
    logout is not happen correctly
    
    {  "log": {
       "version": "1.2",
       "creator": {
         "name": "Firefox",
         "version": "87.0"},
       "browser": {
         "name": "Firefox",
         "version": "87.0"
       },
       "pages": [
         {
           "startedDateTime": "2021-04-14T13:04:16.637-04:00",
           "id": "page_2",
           "title": "https://max-sso-7611-1.fyre.ibm.com:9443/maxim
    o/oslc/logout?invalidatesso=1?uisessionid=11&timeout=1",
           "pageTimings": {
             "onContentLoad": 2384,
             "onLoad": 2387
           }
         }
       ],
       "entries": [
         {
           "pageref": "page_2",
           "startedDateTime": "2021-04-14T13:04:16.637-04:00",
           "request": {
             "bodySize": 0,
             "method": "GET",
             "url": "https://max-sso-7611-1.fyre.ibm.com:9443/maxim
    o/oslc/logout?invalidatesso=1?uisessionid=11&timeout=1",
             "httpVersion": "HTTP/1.1",
             "headers": [
               {
                 "name": "Host",
                 "value": "max-sso-7611-1.fyre.ibm.com:9443"
               },
               {
                 "name": "User-Agent",
                 "value": "Mozilla/5.0 (Macintosh; Intel Mac OS X
    10.15; rv:87.0) Gecko/20100101 Firefox/87.0"
               },
               {
                 "name": "Accept",
                 "value": "text/html,application/xhtml+xml,applicat
    ion/xml;q=0.9,image/webp,*/*;q=0.8"
               },
               {
                 "name": "Accept-Language",
                 "value": "en-CA,en-US;q=0.7,en;q=0.3"
               },
               {
                 "name": "Accept-Encoding",
                 "value": "gzip, deflate, br"
               },
               {
                 "name": "Referer",
                 "value": "https://max-sso-7611-1.fyre.ibm.com:9443
    /maximo/ui/?event=loadapp&value=wotrack&uisessionid=11&_tt=niq3
    cthkljlo71fra30209p2tk"
               },
               {
                 "name": "DNT",
                 "value": "1"
               },{
                 "name": "Connection",
                 "value": "keep-alive"},{
                 "name": "Cookie",
                 "value":
    "JSESSIONID=0000xAcNPJ9kIr8IP3Nuz_tDjRd:-1;
    LtpaToken2=HKCS9t9ZVnfVaQJrYxgJV7fKYZIAbxx7bFJwUk1W6+="},
               {
                 "name": "Upgrade-Insecure-Requests",
                 "value": "1"
               }
             ],
             "cookies": [
               {
                 "name": "JSESSIONID",
                 "value": "0000xAcNPJ9kIr8IP3Nuz_tDjRd:-1"
               },
               {
                 "name": "LtpaToken2",
                 "value":
    "HKCS9t9ZVnfVaQJrYxgJV7fKYZIAbxx7bFJwUk1W6+SiE=="
               }
             ],
             "queryString": [
               {
                 "name": "invalidatesso",
                 "value": "1?uisessionid=11"
               },
               {
                 "name": "timeout",
                 "value": "1"
               }
             ],
             "headersSize": 1432
           },
           "response": {
             "status": 200,
             "statusText": "OK",
             "httpVersion": "HTTP/1.1",
             "headers": [
               {
                 "name": "X-Powered-By",
                 "value": "Servlet/3.1"
               },
               {
                 "name": "X-Frame-Options",
                 "value": "SAMEORIGIN"
               },
               {
                 "name": "X-Content-Type-Options",
                 "value": "nosniff"
               },
               {
                 "name": "X-XSS-Protection",
                 "value": "1"
               },
               {
                 "name": "Access-Control-Allow-Origin",
                 "value": "https://mx-ad-srv.fyre.ibm.com/adfs/ls/I
    dpInitiatedSignOn.aspx?loginToRP=https://max-sso-7611-1.fyre.ib
    m.com:9443/samlsps/acs"
               },
               {
    
    -----------------------------------------------------
    EXPECTED RESULT: call correct logout URL when session timeout
    occurs in environments using the SAML logoutUrl
    
    ENVIRONMENT (SYSTEM INFO):
    Current version:
    App Server	IBM WebSphere Application Server 9.0.0.10
    Version
    Tivoli's process automation engine 7.6.1.1-IFIX20191121-0609
    Build 20190514-1348 DB Build V7611-365 HFDB Build HF7611-03
    IBM Maximo Asset Management Work Centers 7.6.0.4 Build $build$
    DB Build V7604-119
    IBM Maximo Asset Management Scheduler 7.6.7.3 Build
    20190514-1348 DB Build V7673-78 HFDB Build HF7673-09
    IBM Maximo Anywhere 7.6.3.1 Build 20190120_034018-0500 DB Build
    V7631-01
    IBM Tpae Integration Framework 7.6.1.1 Build 20190419-2330 DB
    Build V7611-01
    IBM Maximo Asset Management 7.6.1.1 Build 20190514-1348 DB Build
    V7611-01
    IBM Maximo for Oil and Gas 7.6.1.0-20190401-1324 Build
    20161020-0803 DB Build V7610-139 HFDB Build HF7610-37
    IoT Connection Utility 7.6.0.2 Build 20190426-2206 DB Build
    V7602-07
    IBM Maximo Enterprise Adapter for SAP Applications 7.6.1.0 Build
    201807051659 DB Build V7610-01
    TPAE OSLC Object Structure 7.6.3.1 Build 20190120_033959-0500 DB
    Build V7631-01
    Server OS	Windows Server 2016 10.0
    Server DB	Oracle 12.2 (Oracle Database 12c Enterprise Edition
    Release 12.2.0.1.0 - 64bit Production)
    -------------------------------------
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The logout URL is incorrect when a session times out in      *
    * environments using SAML.                                     *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ33081

  • Reported component name

    MAXIMO SYSTEMS

  • Reported component ID

    5724R46AV

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-08

  • Closed date

    2022-01-11

  • Last modified date

    2022-01-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SYSTEMS

  • Fixed component ID

    5724R46AV

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
12 January 2022