APAR status
Closed as program error.
Error description
PROBLEM: When logon to Maximo in another language other than English, you get the following issue: BMXAA2238E - Please enter the user name and password. ACTION TAKEN: reproduce this on my Maximo 7.6.1.2 system on http://server/maximo I installed the latest ifix but still have this issue. I have tested it on my system on Firefox, Chrome, Edge and safari. My test was done on a Mac and tested on the server on chrome and got the same issue. STEPS TO REPRODUCE: 1 - start Maximo http://server/maximo 2 - select Finish language 3 - put user name and password in (on the test, this is maxadmin for user and password) 4 - now you get the following error:BMXAA2238E - Anna käyttäjätunnus ja salasana. 5 - after this, you can not change the language to English. 6. When you close the browser and select English, it works fine, and when you log out and log in to finish or another language, it works fine. The issue is the only first time you try to login into another language than English. EXPECTED RESULT: You can log in to Maximo in any language without issue. ENVIRONMENT:
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * WHEN LOGON TO MAXIMO IN OTHER LANGUAGE THAN ENGLISH YOU GET * * THE FOLLOWING ISSUE: BMXAA2238E * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ33059
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-08
Closed date
2021-07-12
Last modified date
2021-07-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Document Information
Modified date:
13 July 2021