IJ33006: COMPLIANCESTARTCRONTASK INSTANCE NOT CREATED UNLESS SCHEDULE FREQUENCY IS CHANGED IN GRAPHICAL SCHEDULING'S COMPLIANCE TAB

APAR status

• Closed as program error.

Error description

• The ComplianceStartCronTask instance does not get created
  unless you change the Schedule Frequency value in Graphical
  Scheduling's Compliance tab.
  STEPS TO REPRODUCE:
  - Go to Cron Task Setup application and select record
  SKDComplianceStartCronTask
  - There is no existing instance for this crontask.
  - In Work Order Tracking, create a WO record for a Location. In
  Plans tab and Labor subtab, enter a Craft for a number of
  hours.
  - Save and approve the WO.
  - Create a saved query for this WO.
  - In Graphical Scheduling, create a new Schedule and Calendar =
  DAY.
  - The Start Date (system date) and End Date (Sysdate + 14 days)
  are populated automatically.
  - Do Copy Query and reference the saved query for this WO.
  - Save the Schedule record.
  - Click on the Compliance tab and Details sub-tab.
  - Enter:
  Schedule Compliance Start Date = enter system date
  Duration = 2
  Duration Units = WEEKS
  Schedule Compliance End Date =  is populated automatically with
  system date + 2 weeks
  - Check the Cron Active? box.
  - Save the Schedule record.
  - Schedule Frequency = 1d,0,0,0,*,*,*,*,*,* and leave it
  unchanged.
  - Do NOT click on Start Compliance button.
  - Go back to Cron Task Setup application and select
  SKDComplianceStartCronTask: there is NO new instance created
  for it.
  - Go back to the Schedule record.
  - Open the dialog for Schedule Frequency field and change to
  'Every 14 Days' to match the Duration and Duration Units values.
  - This time, Schedule Frequency = 14d,0,0,0,*,*,*,*,*,*
  - Save the record.
  - Go to Cron Task Setup: this time, a new instance has been
  created for SKDComplianceStartCronTask.
  RESULTS:
  A new instance does not get created for ComplianceStartCronTask
  unless you change the Schedule Frequency value from its default
  of 1d,0,0,0,*,*,*,*,*,* in Graphical Scheduling's Compliance tab
  
  EXPECTED RESULTS:
  The Schedule Frequency value in Graphical Scheduling's
  Compliance tab should be either empty initially or updated
  automatically to match the values from the Duration and
  Duration Units fields, so that the ComplianceStartCronTask
  instance gets created thanks to the Schedule Frequency's
  correct value.
  REPORTED IN VERSION:
  Maximo TPAE 7.6.1.1
  

Local fix

• Open the Schedule Frequency dialog and change the default of 1
  DAYS to the relevant value.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: | Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels