IJ32920: NULL VALUE FOR CONVERSION FACTOR IS ALLOWED IN RECEIVING ON DIRECT ISSUE ITEM

APAR status

• Closed as program error.

Error description

• DESCRIPTION:
  If a user updates the Conversion Factor to null on the receipt
  for a direct issue item, the record can still be saved. The
  result is that the Receipts field updates to COMPLETE but no
  inventory is received and the value in the Received Cost field
  are saved. Additionally, no receipt transaction is displayed in
  the View Inventory Transactions dialog but cost was incurred.
  
  If the PO Line is for a Storeroom receipt, the user is
  prevented from saving a receipt with a null Conversion Factor
  value by a System Message:
  "BMXAA1788E - The system cannot provide a conversion factor
  because the from unit of measure and/or to unit of measure
  could not be determined.
  BMXAA1789I - If you know the conversion factor you may enter it
  directly. Otherwise, contact your system administrator."
  
  It is expected that this message would be presented for any PO
  Line receipt to prevent null transactions.
  
  STEPS TO REPRODUCE:
  1. Log in to maxdemo instance
  2. Go To Purchasing | Purchase Orders
  3. Common Actions | New Purchase Order
  4. In the Company field enter "almar" and tab out
  5. On the PO Lines tab click the New Row button
  6. In the Item field enter "0-0031" and tab out
  7. Click the checkbox for "Issue on Receipt?"
  8. In the Quantity field enter 1
  9. In the Asset field | Detail Menu | Select Value
  10. Click any record that has a Location value, such as 13120
  11. Verify that the Location field value gets populated
  12. In the Conversion factor field enter 1
  13. In the Unit Cost field enter 2.50 if no default value
  populates
  14. Save the record
  15. Common Actions | Approve Purchase Order
  16. Click OK
  17. Go To Purchasing | Receiving
  18. In the PO field enter the number of the PO that was just
  approved, then press Enter
  19. Click the record to open it
  20. Click the Select Ordered Items button
  21. Click the checkbox to select the row, then click OK
  22. Expand the details for the row
  23. Delete the value in the Conversion Factor field
  24. Save the record
  
  RESULT:
  Receipts field updates to COMPLETE, Quantity field updates to
  null; the receipt cannot be voided nor can the item be returned
  
  EXPECTED RESULT:
  User is prevented from saving the receipt if there is no value
  in the Conversion Field
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2-IFIX20210407-1524
  Build 20200715-0100
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * NULL VALUE FOR CONVERSION FACTOR IS ALLOWED IN RECEIVING ON  *
  * DIRECT ISSUE ITEM                                            *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels