IJ32743: MAXIMO WC THROWS NULLPOINTER WHEN ISSUING ITEMS IN MANAGE INVENTORY APPLICATION

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  1. Go to Create Requisition application.
  2. Create a new requisition.
  3. Click Continue.
  4. Add 3 items. (for a maxdemo env, you can add BRACKET,
  RESISTOR2112 and CAPACITOR100)
  5. Click Continue.
  6. Click Submit.
  7. Go to Work Centers.
  8. Open Manage Inventory.
  9. Select these 3 items from the requisition you created above
  and click Issue Selected.
  10. Click Issue and Continue for the two first items, when you
  get to the third and click Issue and Continue, Maximo will throw
  a null pointer error.
  11. Click Skip this Reservation.
  12. See the list was emptied.
  
  13. Check the invreserve table. (select * from invreserve where
  mrnum = '<your requisition number>';)
  
  
  RESULT:
  Not only Maximo will error out, but it also will leave lines in
  the invreserve table
  
  
  
  EXPECTED RESULT:
  All items to be issued.
  
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2 Build 20200715-0100
  DB Build V7612-284IBM Maximo Asset Management Work Centers
  7.6.0.4 Build 20200715-0100 DB Build V7604-119IBM Maximo
  Anywhere 7.6.4.0 Build 20200117_195427-0500 DB Build V7640-12IBM
  Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB Build
  V7612-11IBM Maximo Spatial Asset Management 7.6.1.0 Build
  20200716-1706 DB Build V7610-15IBM Maximo Asset Management
  7.6.1.2 Build 20200715-0100 DB Build V7611-01IoT Connection
  Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32TPAE OSLC
  Object Structure 7.6.4.0 Build 20200219_092917-0500 DB Build
  V7640-04
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: | Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels