APAR status
Closed as program error.
Error description
Problem Description: If an Item has a quantity requested on a second work order where there is not enough to fulfill the request, the work order status does not change to WMATL, only happens after a third work order is created for the same item does the status change to WMATL STEPS TO REPRODUCE: 1. Go To Administration > Organizations a. More Actions > Work Order Options > Other Organization Options Ignore storeroom availability for work order status? - uncheck b. More Actions > Inventory Options > Inventory Defaults c. Negative Balance Options section - Negative Current Balance: Disallow Negative Available Balance - selected - Negative Available Balance: Allow Negative Available Balance - selected 2. Go To Inventory > Inventory and select an Item with a balance 0f 2 Item: 39224 Brake Shoes Storeroom: CENTRAL Available Balance Summary section Current Balance: 2 Available Balance: 2 Other Balance Summary Information section Quantity Currently Reserved: 0 Hard Reserved Quantity: 0 3. Create a Work Order, on the Plans tab - Materials, add a new row for item, enter in the Storeroom, have the required date be now, and a quantity of 2. Created WO: 2811 testing for WMATL Location: BR240 Save Click Plans tab Click Materials sub tab Click New Row Item: 39224 Quantity: 2 Storeroom: CENTRAL Required Date: 4/19/21 12:20 PM Save 4. Change Status from WAPPR to APPR and then to WSCH 5. From the Item, go to Inventory, the Item now has a current balance of 2, available balance of 0. a. From the Item: 39224 > Go To Inventory > Inventory tab Current Balance: 2 Quantity Available: 0 Quantity Currently Reserved: 2 Hard Reserved Quantity: 2 6. Create another new Work Order, on the Plans tab - Materials, add a new row for same item, enter in the Storeroom, required date be now, and a quantity of 2. Created WO: 2812 testing for WMATL 2 Location: BR240 Save Click Plans tab Click Materials sub tab Click New Row Item: 39224 Quantity: 2 Storeroom: CENTRAL Required Date: 4/19/21 12:42 PM Save 7. Change Status from WAPPR to APPR and then WSCH 8.Check in Inventory and the Item still has a current balance of 2, available balance of -2. From the Item: 39224 > Go To Inventory > Inventory tab Current Balance: 2 Quantity Available: -2 Quantity Currently Reserved: 4 Hard Reserved Quantity: 4 9. Now create another Work Order with the same item number in the Plans tab, but put a quantity of 3, change the Work Order status to APPR and the status will automatically change to WMATL. Created WO: 2812 testing on WMATL 3 Location: BR200 Save Click Plans tab Click Materials sub tab Click New Row Item: 39224 Quantity: 3 Storeroom: CENTRAL Required Date: 4/19/21 12:52 PM Save Changed Status from WAPPR to APPR, the Status populates WMATL Results: The second work order does not go to the status of WMATL Expected Results the second work order status to be changed to WMATIL instead of staying in the Status: WSCH REPORTED IN VERSION: TPAE 7.6.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * WHEN AVAILABLE BALANCE IS BELOW ITEM QUANTITY REQUESTED THE * * WORKORDER STATUS DOES NOT CHANGE TO WMATL * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ32669
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-19
Closed date
2021-08-25
Last modified date
2021-08-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
26 August 2021