APAR status
Closed as program error.
Error description
ERROR DESCRIPTION: Assets with Record images are losing the images when moved across sites PROBLEM: Assets with Record images are losing the images when moved across sites STEPS TO REPRODUCE: 1- Make sure you configure Maximo to be able to add Images to Asset Records The components and tasks to perform this are: Using the Application Designer module: Add a Record Image control to the form Add 2 Signature Security options: ITEMIMAGE and SHOWDELETE Add ITEMIMAGE option to Select Action Menu Using the Security Groups module: Grant access to ITEMIMAGE and SHOWDELETE for groups that are allowed to add or delete specific images Using the Database Configuration module: Create the relationship between the application's object and IMGLIB NOTE: For detailed steps on how to perform this task, please refer to the article below : Add Images To Asset Records https://www.ibm.com/support/pages/node/135499 2- Go to Assets app 3- Select any asset or create a new one, in BEDFORD site 4- Assiciate an image with the asset record using Select Action > Add/Update Image 5- Save changes 6- Now, Select Action > Move/Modify Assets 7- On the To Site field, select NASHUA, and click Apply 8- Click OK, and your asset will be moved to NASHUA site 9- Go back to List tab and search for your asset, in the NASHUA site 10- The asset will be displayed, but the Record Image was lost. CURRENT ERRONEOUS RESULT: Assets with Record images are losing the images when moved across sites EXPECTED RESULT: Assets with Record images are NOT losing the images when moved across sites ENVIRONMENT (SYSTEM INFO): Tivoli's process automation engine 7.6.1.2-IFIX20201215-1550 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-14 IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119 HFDB Build HF7680-10 IBM Tpae Integration Framework 7.6.1.2-MIF_7612_IFIX.20201202-1326 Build 20200715-1444 DB Build V7612-11 IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build V7611-01 IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32 SECURITY IMPACT? No
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * ASSETS WITH RECORD IMAGES ARE LOSING THE IMAGES WHEN MOVED * * ACROSS SITES * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ32523
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-05
Closed date
2022-02-18
Last modified date
2022-02-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
19 February 2022