APAR status
Closed as program error.
Error description
Customer previously had a version 7.6.1.2 20200715 and now at 7.6.1.2 20210223. L2 has reproduced and error in the 7.6.1.2 20210223 and can confirm that process works in 7.6.1.2 20200715 Steps to reproduce : Please navigate to Objec structure application and create the OS by replication of MXOPERLOC OOTB object structure keeping inbound and outbound processing classes and make a new one like below LOCATIONS LOCHIERARCHY LOCATIONS LOCHIERLOCONLY LOCOPER LOCATIONS LOCOPER Create and enable an enterprise Service based on Object Structure and try to import and XML <max:SyncMQL-LOCHIERARCHY xmlns:max="http://www.ibm.com/maximo" creationDateTime="2021-04-14T20:49:45" transLanguage="EN"> <max:MQL-LOCHIERARCHYSet> <max:LOCATIONS action="Add" transLanguage="EN"> <max:LOCATION changed="true">TEST</max:LOCATION> <max:SITEID changed="true">BEDFORD</max:SITEID> <max:DESCRIPTION changed="true">This is a test, this is only a test</max:DESCRIPT ION> </max:LOCATIONS> </max:MQL-LOCHIERARCHYSet> </max:SyncMQL-L OCHIERARCHY> You will see an error in 7.6.1.2 20210223. [4/16/21 13:02:21:281 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:281 [DEBUG] [MAXIMO] [] Set Qbe string BEDFORD [4/16/21 13:02:21:281 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:281 [DEBUG] [MAXIMO] [] Key is LOCATION [4/16/21 13:02:21:281 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:281 [DEBUG] [MAXIMO] [] Type is 1 [4/16/21 13:02:21:281 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:281 [DEBUG] [MAXIMO] [] Set Qbe string TEST [4/16/21 13:02:21:281 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:281 [DEBUG] [MAXIMO] [] Leaving createMboSet [4/16/21 13:02:21:281 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:281 [INFO] [MAXIMO] [] BMXAA6719I - USER = (MXINTADM) SPID = (192.168.1.9.49922.210416150657) app (null) object (LOCATIONS) : select * from locations where (siteid = 'BEDFORD' and location = 'TEST') for read only [4/16/21 13:02:21:297 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:297 [WARN] [MAXIMO] [] BMXAA6720W - USER = (MXINTADM) SPID = (192.168.1.9.49922.210416150657) app (null) object (LOCATIONS) : select * from locations where (siteid = 'BEDFORD' and location = 'TEST') for read only (execution took 16 milliseconds) [4/16/21 13:02:21:297 EDT] 00000177 SystemOut O &&& empty error [4/16/21 13:02:21:297 EDT] 00000177 SystemOut O 16 Apr 2021 13:02:21:297 [ERROR] [MAXIMO] [] java.lang.NullPointerException at psdi.iface.app.location.MaxO perLocProcess.createMboSet(MaxOperLocProcess.java:91) at psdi.i face.mos.MosProcessImpl.createMboSet(MosProcessImpl.java:1868) at psdi.iface.mos.MosProcessImpl.processMboSet(MosProcessImpl.ja va:1830) at psdi.iface.mos.MosProcessImpl.setMainMaximoTable(Mo sProcessImpl.java:1054) at psdi.iface.mos.MosProcessImpl.fillMa ximoTables(MosProcessImpl.java:818) at psdi.iface.mos.MosProces sImpl.processExternalData(MosProcessImpl.java:356) at psdi.ifac e.mic.MicSetIn.processExternalData(MicSetIn.java:149) at psdi.i face.mic.EntMicService.processDataIn(EntMicService.java:1439) a t psdi.iface.mic.EntMicService.processExternalData(EntMicService .java:1335) at psdi.iface.jms.QueueToMaximoProcessor.processMes sage(QueueToMaximoProcessor.java:129) at psdi.iface.jms.JMSCont QueueProcessor.processMessage(JMSContQueueProcessor.java:227) a t psdi.iface.jms.JMSListenerBean.onMessage(JMSListenerBean.java: 203) at psdi.iface.jms.MDBProxyJMSContQueueProcessor_1_5bf7eeaa .onMessage(MDBProxyJMSContQueueProcessor_1_5bf7eeaa.java) at co m.ibm.ws.sib.api.jmsra.impl.JmsJcaEndpointInvokerImpl.invokeEndp oint(JmsJcaEndpointInvokerImpl.java:258) at com.ibm.ws.sib.ra.i nbound.impl.SibRaDispatcher.dispatch(SibRaDispatcher.java:919) at com.ibm.ws.sib.ra.inbound.impl.SibRaSingleProcessListener$Sib RaWork.run(SibRaSingleProcessListener.java:597) at com.ibm.ejs.j2c.work.WorkProxy.run(WorkProxy.java:669) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909)
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * NULLPOINTEREXCEPTION DURING OBJ STRUCTURE INBOUND REST API * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ32256
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-04-22
Closed date
2021-07-13
Last modified date
2021-07-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
14 July 2021