IBM Support

IJ31909: UNABLE TO LOGIN TO ILMT 9.2.23 WHEN USING SECURE LDAP AUTHENTICATION

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APAR status

  • Closed as program error.

Error description

  • Having upgraded ILMT to 9.2.23 version users may observe
    problems with secure LDAP authentication. The following
    messages appear in "tema.log":
    
    ---
    [29.03.21 13:54:48:973 UTC]
    0000001d com.ibm.ws.webcontainer.webapp I SRVE0292I:
    Servletnachricht - [tema]:.[INFO] Errors from LDAP Server,
    e.resultCode.name=connect error
    
    [29.03.21 13:54:49:004 UTC]
    0000001d com.ibm.ws.webcontainer.webapp I SRVE0292I:
    Servletnachricht - [tema]:.[WARN] An error occurred while
    attempting to connect to server LDAP-SERVER-HOSTNAME:636:
    IOException(LDAPException(resultCode=91 (connect error),
    errorMessage='An error occurred while attempting to establish a
    connection to server LDAP-SERVER-HOSTNAME/LDAP-SERVER-IP:636:
    SSLHandshakeException(Remote host terminated the handshake),
    ldapSDKVersion=4.0.14,
    revision=c0fb784eebf9d36a67c736d0428fb3577f2e25bb'))
    ---
    
    This
    issue originates from JAVA and UnboundID LDAP updates in the
    latest version of ILMT.
    
    TS005312941
    

Local fix

Problem summary

  • ****************************************************************
    *****************
    ERROR DESCRIPTION:
    
    Having upgraded ILMT to 9.2.23 version users may observe
    
    problems with secure LDAP authentication. The following
    
    messages appear in "tema.log":
    
    
    
    ---
    
    Ý29.03.21 13:54:48:973 UTC¨
    
    0000001d com.ibm.ws.webcontainer.webapp I SRVE0292I:
    
    Servletnachricht - Ýtema¨:.ÝINFO¨ Errors from LDAP Server,
    
    e.resultCode.name=connect error
    
    
    
    Ý29.03.21 13:54:49:004 UTC¨
    
    0000001d com.ibm.ws.webcontainer.webapp I SRVE0292I:
    
    Servletnachricht - Ýtema¨:.ÝWARN¨ An error occurred while
    
    attempting to connect to server LDAP-SERVER-HOSTNAME:636:
    
    IOException(LDAPException(resultCode=91 (connect error),
    
    errorMessage='An error occurred while attempting to establish a
    
    connection to server LDAP-SERVER-HOSTNAME/LDAP-SERVER-IP:636:
    
    SSLHandshakeException(Remote host terminated the handshake),
    
    ldapSDKVersion=4.0.14,
    
    revision=c0fb784eebf9d36a67c736d0428fb3577f2e25bb'))
    
    ---
    
    
    
    This
    
    issue originates from JAVA and UnboundID LDAP updates in the
    
    latest version of ILMT.
    
    
    
    TS005312941
    
    ****************************************************************
    *****************
    * EXPECTED RESULTS:
    * The issue does not occur.
    ****************************************************************
    * RECOMMENDATION: Apply appropriate update when available.
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
     | Update | ILMT 9.2.24.0
    ****************************************************************
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ31909

  • Reported component name

    LIC METRIC TOOL

  • Reported component ID

    5724LMTEM

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-01

  • Closed date

    2021-04-14

  • Last modified date

    2021-04-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LIC METRIC TOOL

  • Fixed component ID

    5724LMTEM

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]

Document Information

Modified date:
15 April 2021