IJ31823: WRONG DATE IS RESCHEDULED BY RESCHEDULE/UNASSIGN ASSIGNMENTS ACTION

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Reschedule/Unassign Assignments action
  schedules the work order to be a day earlier than the requested
  date when the login user has a timezone setting.
  
  STEPS TO
  REPRODUCE:
  Setup:
  - Set the server OS timezone to be UTC
  timezone and restart server.
  - Login user is with timezone:
  Australia/Perth (GMT + 8 DST/N) Perth
  - Shift time defined is
  7:30AM-4:30PM, Monday - Friday.
  
  1. In Work Order Tracking,
  create a work order with schedule start (eg: 2nd Feb) and
  schedule finish with duration as 1 hour and SAVE
  2. Create an
  assignment and select labor from lookup and SAVE. Make sure the
  labor is a new labor who doesn't have any existing
  assignment.
  3. Reschedule WO using "Reschedule/Unassign
  Assignments" option and select date as 5th FEB 7:59 AM (<
  8AM).
  Result: The WO is rescheduled to 4th FEB 7:30AM. This is
  unexpected, the expected datetime is 5th FEB 7:30AM.
  4.
  Reschedule WO using "Reschedule/Unassign Assignments" option
  and select date as 5th FEB 8:00 AM (>= 8AM).
  Result: The WO is
  rescheduled to 5th FEB 7:30AM. This is correct.
  5. Change the
  login user timezone setting to be Brisbane timezone (which is 2
  hrs in advance to Perth):
  - Login user is with timezone:
  Australia/Brisbane (GMT +10 DST/N) Brisbane
  Test again, the
  "cutoff" time now becomes 10AM.
  6. If change the login user
  timezone setting to be empty, ie. no timezone setting, the
  issue doesn't replicate.
  
  RESULTS:
  The work order is
  rescheduled to be a day earlier than the requested
  date.
  
  EXPECTED RESULTS:
  The work order should be rescheduled
  to the requested date.
  
  REPORTED IN VERSION:
  Maximo Asset
  Management 7.6.1.1
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Reschedule/Unassign Assignments action schedules the     *
  * Work Order to be a day earlier than the requested date when  *
  * the user has a timezone that differs from the system         *
  * timezone.                                                    *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels