APAR status
Closed as program error.
Error description
Problem Description Users are getting error to complete the failure association while remedy is chosen in work supervision. STEPS TO REPRODUCE: clear recreate steps that make sense to someone not involved in PMR/Case. .Login as maxadmin in Classic Maximo .GO TO >> WORK ORDERS >> WORK SUPERVISION .Create a new work order .Change status to APPROVED .In Scheduling Information, click to edit the Start card .Enter the next day .Enter 5 AM .Save .Click Assign Owner .Click Owner .Select an owner (ie maxadmin) .Click on Report Work .Click on Failure sub tab .Click in the look up for Failure Class field .Select CONVEYOR .Click in the look up for Problem field .Choose MOTRFAIL .Click in the look up for Cause field .Choose FAN .Click in the look up for Remedy field .Choose LOOSE .Shows error "BMXAA4190E - Type CAUSE is not in the value list." .Click OK .Select TIGHTFIT in the SELECT REMEDY dialog .Shows error "BMXAA4534E - The failure report code is not valid." RESULTS: BMXAA4534E - The failure report code is not valid. EXPECTED RESULTS: User should be able to associate problem, cause and remedy in a work order. REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.0 Management Work Centers 7.6.0.4
Local fix
N/A
Problem summary
Problem conclusion
The fix for this APAR is contained in the following maintenancepackage: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ31643
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-03-18
Closed date
2022-06-02
Last modified date
2022-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
03 June 2022