IBM Support

IJ31643: BMXAA4534E - THE FAILURE REPORT CODE IS NOT VALID.

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APAR status

  • Closed as program error.

Error description

  • Problem Description
    Users are getting error to complete the
    failure association while remedy is chosen in work
    supervision.
    
    STEPS TO REPRODUCE: clear recreate steps that
    make sense to someone not involved in PMR/Case.
    .Login as
    maxadmin in Classic Maximo
    .GO TO >> WORK ORDERS >> WORK
    SUPERVISION
    .Create a new work order
    .Change status to
    APPROVED
    .In Scheduling Information, click to edit the Start
    card
    .Enter the next day
    .Enter 5 AM
    .Save
    .Click Assign
    Owner
    .Click Owner
    .Select an owner (ie maxadmin)
    .Click on
    Report Work
    .Click on Failure sub tab
    .Click in the look up for
    Failure Class field
    .Select CONVEYOR
    .Click in the look up for
    Problem field
    .Choose MOTRFAIL
    .Click in the look up for Cause
    field
    .Choose FAN
    .Click in the look up for Remedy
    field
    .Choose LOOSE
    .Shows error "BMXAA4190E - Type CAUSE is
    not in the value list."
    .Click OK
    .Select TIGHTFIT in the
    SELECT REMEDY dialog
    .Shows error "BMXAA4534E - The failure
    report code is not valid."
    
    RESULTS: BMXAA4534E - The failure
    report code is not valid.
    
    EXPECTED RESULTS: User should be
    able to associate problem, cause and remedy in a work
    order.
    
    REPORTED IN VERSION:
    Tivoli's process automation
    engine 7.6.1.0
    Management Work Centers 7.6.0.4
    

Local fix

  • N/A
    

Problem summary

Problem conclusion

  • The fix for this APAR is contained in the following
    maintenancepackage:
    Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ31643

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-18

  • Closed date

    2022-06-02

  • Last modified date

    2022-06-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
03 June 2022