IBM Support

IJ31121: SELECT ITEMS FOR RETURN IN SHIPMENT RECEIVING APPLICATION CHANGES RECEIPT TO COMP

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APAR status

  • Closed as program error.

Error description

  • When you do a partial receipt in the Shipment Receiving
    application then return the item is changes the receipt status
    from Partial to Complete
    
    Steps to Reproduce
    
    Go To Inventory Usage application
    Create a new Transfer Type inventory usage record
    Populate From Storeroom Field= Central
    Click New Row in the Usage Lines
    Populate the Item field = Gloves
    Populate Quantity field = 2
    Populate To Storeroom field = PKG
    Save the record
    Change status to Shipped
    Take note of the shipment record and click OK
    
    Go To Shipment Receiving application
    Filter for your shipment record
    Click on Select Shipped Items
    Select the line item change the quantity to 1 (receiving
    partial)
    Click OK and save the record
    The Receipt status is showing Partial
    Click on Select Items for Return > Select the line item > Click
    OK
    Save the record
    
    Results
    
    The Receipt status changed from Partial to Complete
    
    Expected Results
    
    The Receipt status should remain in Partial as described in this
    tech note, https://www.ibm.com/support/pages/node/6989511.
    
    Reported Version
    Maximo 7.6.1.2
    

Local fix

  • no work around
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When you do a partial receipt in the Shipment Receiving      *
    * application then return the item, the receipt status s       *
    * changed from Partial to Complete.                            *
    ****************************************************************
    

Problem conclusion

  • Please check the Technote :
    [https://www.ibm.com/support/pages/node/6989511]
    The expected results in this case is to keep the status as
    PARTIAL as long as there are receivable items.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ31121

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-05

  • Closed date

    2023-05-15

  • Last modified date

    2023-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
28 June 2023