APAR status
Closed as program error.
Error description
Location has a single 'Linear' Asset linked to it, the Work Order is generated/created but the MULTIASSETLOCCI object is not populated STEPS TO REPRODUCE: 1st Scenario: 1. Create a new location Location: LOC01 Description: Location 1? For Non-Linear Asset Associate with Primary System Change status to ?Operating? 2. Create another new location Location: LOC02 Description: Location 2? For Linear Asset Associate with Primary System Change status to ?Operating? 3. Create a new asset Asset: ASSET01 Description: Asset 1 ? A Non-Linear Asset Associate Asset 1 to Location LOC01 Change status to Operating? 4. Create a new asset Asset: ASSET02 Description: Asset 2 ? A Linear Asset Associate Asset 2 to Location LOC02 Mark ?Is-Linear? flag check box Add Start and End measures with a LRM value. Change status to Operating? 5. Create a new PM PM Num: PMLOC01 Description: PM for Location 1 Location LOC01 Work Order status: APPR Frequency: 1 Frequency Units: WEEKS Next Date: Today?s Date Save and change status to ?Active? 6. Create another PM PM Num: PMLOC02 Description: PM for Location 2 Location LOC02 Work Order status: APPR Frequency: 1 Frequency Units: WEEKS Next Date: Today?s Date Save and change status to ?Active? PM Work Order Generation 7. Open PM PMLOC01 Select ?Generate Work Orders? from the PM Action menu. If using Frequency Criteria option, the ?Generate WOs Due Today Plus This Number of Days? enter a number, say 14 Click OK to generate Take note of Work Order numbers 8. Repeat above for PM PMLOC02. PM PMLOC01 created work order 1487. PM PMLOC01 created work order 1489. PM PMLOC01 created work order 1490. PM PMLOC02 created work order 1491. PM PMLOC02 created work order 1492. PM PMLOC02 created work order 1493. 9. Query MULTIASSETLOCCI Object ? SQL 1 Query MULTIASSETLOCCI object to see if records exist for the generated Work Orders: select * from MULTIASSETLOCCI where recordkey in ('1487', '1489', '1490', '1491', '1492', '1493'); EXPECTED RESULTS: The results should also show the LOC02 location with corresponding MULTIASSETLOCCI entries RESULTS: Results will show that only Location LOC01 with a Non-Linear asset will have corresponding MULTIASSETLOCCI entries ======== 2nd Scenario: Create a Work Order Manually 1 1. Click Add Work Order in the Work Tracking Application 2. Enter Location LOC01 into the Location Field and hit Enter. ----> LOC01 1494 3. The Asset linked to the Location is then populated into the Asset Field. 4. Save the record at this point. 5. Repeat the above for LOC02 ---> LOC02 1495 6. Query MULTIASSETLOCCI Object ? SQL 2 Query MULTIASSETLOCCI object to see if records exist for the manually created Work Orders select * from MULTIASSETLOCCI where recordkey in ('1494', '1495'); EXPECTED RESULTS: The results should also show the LOC02 location with corresponding MULTIASSETLOCCI entries RESULTS: Results will show that only Location LOC01 with a Non-Linear asset will have corresponding MULTIASSETLOCCI entries REPORTED IN VERSION: Version of Maximo: IBM Maximo Asset Management 7.6.1.2 Application within Maximo: Work Order Tracking
Local fix
na
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo Linear users * **************************************************************** * PROBLEM DESCRIPTION: * * THE PRIMARY MULTIASSETLOCCI OBJECT IS NOT CREATED WHEN * * GENERATING A WORK ORDER FROM A LOCATION-BASED PM THAT HAS A * * SINGLE ASSET THAT IS LINEAR. * **************************************************************** Location has a single Linear Asset linked to it, the Work Order is generated/created but the MULTIASSETLOCCI object is not populated STEPS TO REPRODUCE: 1st Scenario: PM Work Order Generation 1. Create a new location. Location: LOC01 Description: Location 1 For Non-Linear Asset Associate with Primary System. Change status to Operating. 2. Create another new location. Location: LOC02 Description: Location 2 For Linear Asset Associate with Primary System. Change status to Operating. 3. Create a new asset. Asset: ASSET01 Description: Asset 1 - Non-Linear Associate ASSET01 to Location LOC01. Change status to Operating. 4. Create another new asset Asset: ASSET02 Description: Asset 2 - Linear Associate ASSET02 to Location LOC02. Mark Is-Linear? flag check box. Add Start and End measures and an LRM value. Change status to Operating. 5. Create a new PM. PM Num: PMLOC01 Description: PM for LOC01 Location: LOC01 Work Order status: APPR Frequency: 1 Frequency Units: WEEKS Next Date: Today's Date Save and change status to Active. 6. Create another new PM. PM Num: PMLOC02 Description: PM for LOC02 Location: LOC02 Work Order status: APPR Frequency: 1 Frequency Units: WEEKS Next Date: Today's Date Save and change status to Active. 7. Open PM PMLOC01 Select 'Generate Work Orders' from the PM Action menu. Click OK to generate. Take note of Work Order numbers. 8. Repeat above for PM PMLOC02. 9. Query MULTIASSETLOCCI Object MULTIASSETLOCCI object to see if records exist for the generated Work Orders: select * from MULTIASSETLOCCI where recordkey in (<List WONUMs noted above in Steps 7 and 8>); EXPECTED RESULTS: The results should also show the LOC02 location with corresponding MULTIASSETLOCCI entries. RESULTS: Results will show that ONLY Location LOC01 with a Non-Linear asset will have corresponding primary MULTIASSETLOCCI. ======== 2nd Scenario: Create a Work Order Manually 1. Click Add Work Order in the Work Tracking Application. 2. Enter Location LOC01 into the Location Field and hit Enter. 3. The Asset linked to the Location is then populated into the Asset Field. 4. Save the record. 5. Create another work order for Location LOC02 following steps 1 to 4 above. 6. Query MULTIASSETLOCCI Object to see if records exist for the manually created Work Orders: select * from MULTIASSETLOCCI where recordkey in (<List WONUMs created in Steps 1 to 5>); EXPECTED RESULTS: The results should also show the LOC02 location with corresponding MULTIASSETLOCCI entries. RESULTS: Results will show that ONLY Location LOC01 with a Non-Linear asset will have corresponding primary MULTIASSETLOCCI. REPORTED IN VERSION: Version of Maximo: IBM Maximo Asset Management 7.6.1.2 Application within Maximo: Work Order Tracking
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ30969
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-02-22
Closed date
2021-07-03
Last modified date
2021-07-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Document Information
Modified date:
04 July 2021