IBM Support

IJ30720: WHEN WEBCLIENT.ACCESSIBILITYMODE IS SET TO "TRUE", THE DROP-DOWN MENUS BECOME UNCLICKABLE

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APAR status

  • Closed as program error.

Error description

  • To verify UI Accessibility Mode, the value of system property -
    webclient.accessibilitymode is changed to "true" and the
    application server is restarted, but the "Line Type" drop down
    domain stopped working for PR Lines screen.
    
    Steps to
    reproduce:
    
    1. Go to System Properties application and change
    webclient.accessibilitymode to "true"
    2. Save the record and
    run Live Refresh
    3. Go to Purchase Requisition app and create a
    new record
    4. Go to PR Lines tab and press New Row under the PR
    Lines section
    5. Go to Line Type field (PRLINE.LINETYPE) and
    try to press the drop-down to choose the line type.
    
    Current
    results:
    
    The drop down is not clickable
    
    Expected
    results:
    
    The drop down should be
    clickable.
    
    
    Environment:
    
    Tivoli's process automation engine
    7.6.1.2
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO/Screenreader Users                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WHEN WEBCLIENT.ACCESSIBILITYMODE IS SET TO "TRUE", THE       *
    * DROP-DOWN MENUS BECOME UNCLICKABLE                           *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30720

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-05

  • Closed date

    2022-01-19

  • Last modified date

    2022-01-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
20 January 2022