IJ30652: NULLPOINTEREXCEPTION ON NUTANIX CONNECTOR WHEN THERE IS A HOST WITHOUT ANY ACTIVE VM.

APAR status

• Closed as program error.

Error description

• Below is the excerpt from logs:
  
  2021-01-27 04:35:58 :
  (pool-11-thread-6) com.ibm.license.mgmt.datacollector.status.Sta
  tusUtils::convertErrorCodeToStatus::Resolved status: Unknown
  problem
  2021-01-27 04:35:58 : (pool-11-thread-6) com.ibm.license
  .mgmt.datacollector.tasks.VMCollectorTask::processTask()::(vmmco
  nf_19.properties): Exception while processing VM Manager URL: ht
  tps://xx.xx.xx.xx:9440/PrismGateway/services/rest/v2.0
  2021-01-2
  7 04:35:58 : (pool-11-thread-6) com.ibm.license.mgmt.datacollect
  or.tasks.VMCollectorTask::processTask():com.ibm.ilmt.core.util.v
  mmanager.exception.VmManagerException:
  java.lang.NullPointerException
  
  TS004916473
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  *****************
  ERROR DESCRIPTION:
  
  Below is the excerpt from logs:
  
  
  
  2021-01-27 04:35:58 :
  
  (pool-11-thread-6) com.ibm.license.mgmt.datacollector.status.Sta
  
  tusUtils::convertErrorCodeToStatus::Resolved status: Unknown
  
  problem
  
  2021-01-27 04:35:58 : (pool-11-thread-6) com.ibm.license
  
  .mgmt.datacollector.tasks.VMCollectorTask::processTask()::(vmmco
  
  nf_19.properties): Exception while processing VM Manager URL: ht
  
  tps://xx.xx.xx.xx:9440/PrismGateway/services/rest/v2.0
  
  2021-01-2
  
  7 04:35:58 : (pool-11-thread-6) com.ibm.license.mgmt.datacollect
  
  or.tasks.VMCollectorTask::processTask():com.ibm.ilmt.core.util.v
  
  mmanager.exception.VmManagerException:
  
  java.lang.NullPointerException
  
  
  
  TS004916473
  
  ****************************************************************
  *****************
  * EXPECTED RESULTS:
  * The issue does not occur.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | ILMT 9.2.23.0
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIC METRIC TOOL

• Fixed component ID

  5724LMTEM

Applicable component levels