IBM Support

IJ30521: OUT OF THE BOX LABOUR UTILIZATION REPORT NOT WORKING AFTER UPGRADE TO 7.6.1.1

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APAR status

  • Closed as program error.

Error description

  • After upgrading to 7.6.1.1, the report labor_util.rptdesign
    does not work both in Labor app and Report administration
    app.
    
    
    Steps to reproduce:
    
    Attempt to run the report from
    Labor or Report administration applications.
    
    
    Error seems to
    be happening on the fetch statements:
    
    [7/16/20 5:22:05:464
    EDT] 00018532 SystemOut O %%%%%%%% FRAMESET FRAGMENT SOAP URL =
    https://www.site.com/maximo/bridge/frameset?__InT$WhErE=1%3D1&__
    locale=en_US&__newrun=true&__report=1594891323990%2Fbirtreport%2
    Flabor_util.rptdesign&__islocale=startdate&__scheduleType=immedi
    ate&__where__ibm__key=DsLvASMUQ4rfDEXshzr6uGpktyIDON&__reportnam
    e=labor_util.rptdesign&__UsE$InT$WhErE=true&__requestid=15948913
    22801&__document=%2Fopt%2FIBM%2FWebSphere%2FAppServer%2Fprofiles
    %2FctgAppSrv%2Ftemp%2Fnode.sodexo-na-stage-pui-wdc04-3%2FMXServe
    r01%2FMAXIMO_UI%2Fmaximouiweb.war%2Freportruntime%2Freports%2F15
    94891323990%2F_output%2Flabor_util.rptdocument&__InT$DiSp$WhErE=
    
    
    
    The error reads:
    
    [9/10/20 12:48:37:492 EDT] 0000016b
    SystemOut O 10 Sep 2020 12:48:37:492 [ERROR] [MXServer01] []
    ReportRequestFilter, Errorcode:500Error Description:<?xml
    version="1.0" encoding="UTF-8"?><soapenv:Envelope
    xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://w
    ww.w3.org/2001/XMLSchema-instance"><soapenv:Body><soapenv:Fault>
    <faultcode>BirtRunReportActionHandler.__execute()&amp;lt;/faultc
    ode><faultstring>Multiple exceptions
    occurred.</faultstring><detail><ns1:hostname xmlns:ns1="http://x
    ml.apache.org/axis/">x00454.cds.mro.com</ns1:hostname><string>or
    g.eclipse.birt.report.engine.api.EngineException: There are
    errors evaluating script &quot;if
    (!maximoDataSet.fetch())
    
    	return
    (false);
    
    row[&quot;orgid&quot;] = maximoDataSet.getString(&quot
    ;orgid&quot;);
    row[&quot;laborcode&quot;] = maximoDataSet.getSt
    ring(&quot;laborcode&quot;);
    row[&quot;craft&quot;] = maximoData
    Set.getString(&quot;craft&quot;);
    row[&quot;paycode&quot;] = ma
    ximoDataSet.getString(&quot;paycode&quot;);
    row[&quot;regpremhr
    s&quot;] = maximoDataSet.getFloat(&quot;regpremhrs&quot;);
    row[
    &quot;groupfield&quot;] = row[&quot;laborcode&quot;] +
    &quot;|&quot; + row[&quot;craft&quot;] + &quot;|&quot; +
    row[&quot;paycode&quot;];
    row[&quot;subfield&quot;] =
    row[&quot;laborcode&quot;] + &quot;|&quot; +
    row[&quot;craft&quot;];
    
    // Execute secondary
    query
    
    labtransStrucDataSet = MXReportDataSetProvider.create(thi
    s.getDataSource().getName(),&quot;labtrans&quot;);
    labtransStruc
    DataSet.open();
    
    var where = params[&quot;where&quot;];
    if
    (params[&quot;laborcode&quot;].value)
    	where += &quot; and
    labor.laborcode = '&quot; + params[&quot;laborcode&quot;] +
    &quot;' &quot;;
    ................
    null.
    	at org.eclipse.birt.repo
    rt.engine.script.internal.DtEScriptExecutor.handleJS(DtEScriptEx
    ecutor.java:99)
    	at org.eclipse.birt.report.engine.script.intern
    al.DataSetScriptExecutor.handleJS(DataSetScriptExecutor.java:256
    )
    	at org.eclipse.birt.report.engine.script.internal.ScriptDataS
    etScriptExecutor.handleFetch(ScriptDataSetScriptExecutor.java:14
    3)
    	at org.eclipse.birt.data.engine.impl.ScriptDataSetRuntime.fe
    tch(ScriptDataSetRuntime.java:103)
    	at org.eclipse.birt.data.eng
    ine.impl.PreparedScriptDSQuery$ScriptDSQueryExecutor$CustomDataS
    et.fetch(PreparedScriptDSQuery.java:260)
    	at org.eclipse.birt.da
    ta.engine.executor.cache.OdiAdapter.fetch(OdiAdapter.java:226)
    
    at org.eclipse.birt.data.engine.executor.cache.RowResultSet.fetc
    h(RowResultSet.java:145)
    	at org.eclipse.birt.data.engine.execut
    or.cache.RowResultSet.doNext(RowResultSet.java:118)
    	at org.ecli
    pse.birt.data.engine.executor.cache.RowResultSet.next(RowResultS
    et.java:96)
    	at org.eclipse.birt.data.engine.executor.cache.Expa
    ndableRowResultSet.next(ExpandableRowResultSet.java:63)
    	at org.
    eclipse.birt.data.engine.executor.cache.SmartCacheHelper.populat
    eData(SmartCacheHelper.java:318)
    	at org.eclipse.birt.data.engin
    e.executor.cache.SmartCacheHelper.initInstance(SmartCacheHelper.
    java:285)
    	at org.eclipse.birt.data.engine.executor.cache.SmartC
    acheHelper.getResultSetCache(SmartCacheHelper.java:246)
    	at org.
    eclipse.birt.data.engine.executor.cache.SmartCache.&lt;init&gt;(
    SmartCache.java:74)
    .................
    
    
    Environment:
    
    Tivoli's
    process automation engine 7.6.1.1
    

Local fix

  • n/a
    

Problem summary

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: | Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30521

  • Reported component name

    MAXIMO REPORTIN

  • Reported component ID

    TIVOREPTS

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-26

  • Closed date

    2021-10-28

  • Last modified date

    2021-10-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO REPORTIN

  • Fixed component ID

    TIVOREPTS

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
29 October 2021