IJ30246: "SOMETHING WENT WRONG" IS DISPLAYED ON THE ILMT UI WHEN ACCESSING REPORTS > SAVED REPORTS PANEL

APAR status

• Closed as program error.

Error description

• One of the deprecated report panels (Software Installations)
  was removed in ILMT 9.2.22.0. However if you've created a saved
  report of that panel in the earlier version of the ILMT, after
  upgrade you will not be able to access Reports > Saved Reports
  panel.
  The following error can be found in the tema.log
  file:
  000041f7 com.ibm.ws.webcontainer.webapp I SRVE0292I:
  Servletnachricht - [tema]:.[FATAL] ActionView::template::Error
  (No route matches "/sam/software_facts"):
  
  
  TS004756976
  

Local fix

• Perform following SQL updates on the ILMT database (temadb):
  1)
  issue following SQL select and take a note of the results for
  further use:
  select pagestate_id from dbo.reports where path
  like '%/software_facts' or path like '%/software_facts/%'
  2)
  issue following SQL delete statement:
  delete from dbo.reports
  where path like '%/software_facts' or path like
  '%/software_facts/%'
  3) for each row from the step 1), fill up
  the <PAGESTATE_ID> placeholder below with the result value and
  execute
  delete from dbo.pagestates where id =
  '<PAGESTATE_ID>'
  
  After these changes, the Reports > Saved
  Reports panel should be working correctly.
  

Problem summary

• ****************************************************************
  *****************
  ERROR DESCRIPTION:
  
  One of the deprecated report panels (Software Installations)
  
  was removed in ILMT 9.2.22.0. However if you've created a saved
  
  report of that panel in the earlier version of the ILMT, after
  
  upgrade you will not be able to access Reports > Saved Reports
  
  panel.
  
  The following error can be found in the tema.log
  
  file:
  
  000041f7 com.ibm.ws.webcontainer.webapp I SRVE0292I:
  
  Servletnachricht - Ýtema¨:.ÝFATAL¨ ActionView::template::Error
  
  (No route matches "/sam/software_facts"):
  
  
  
  
  
  TS004756976
  
  ****************************************************************
  *****************
  * EXPECTED RESULTS:
  * The issue does not occur.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | ILMT 9.2.23.0
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIC METRIC TOOL

• Fixed component ID

  5724LMTEM

Applicable component levels