IJ29351: IMAGE ADDED TO ROTATING ITEM PREVENTS UPDATES TO ASSOCIATED ASSETS USING REST

APAR status

• Closed as program error.

Error description

• Unable to update rotating ASSET records where an image has been
  added to the rotating ITEM Master record.
  
  Steps to
  reproduce:
  1. Navigate in Maximo to the Item Master
  application.
  Bring up item Fire-100 (note this is a rotating
  item)
  
  2. In the left pane, click "Add/Modify Image" and add an
  image of your choice, then save the record.
  
  3. Navigate to the
  Asset Application. Create a new asset, such as TESTASSETDEV.
  Set the rotating item number to Fire-100. Set the Description
  to "TESTASSETDEV". Save the record. Notice the image on the
  Item Master record is copied to the new asset.
  
  4. Perform a
  GET request call to retrieve the URI for the new Asset record. e
  .g.
  http://yourmaximohost.yourdomain.com/maxrest/oslc/os/MXASSET
  ?oslc.select=assetnum&oslc.where=assetnum="TESTASSETDEV"&_lid=ma
  xadmin&_lpwd=maxadmin&lean=1
  
  The URI for this looks
  like:
  _VEVTVEJGL0JFREZPUkQ-
  
  5. Using the record identifier URI
  returned for the asset, perform a POST call to update the
  existing asset's description:
  
  http://yourmaximohost.yourdomain.
  com/maxrest/oslc/os/MXASSET/_VEVTVEJGL0JFREZPUkQ-?_lid=maxadmin&
  _lpwd=maxadmin&lean=1
  
  {
  "assetnum":
  "TESTASSETDEV",
  "itemnum":"FIRE-100",
  "description":"Test
  update"
  }
  
  Erroneous results:
  An error is received during the
  post:
  {
  "Error": {
  "extendedError": {
  "moreInfo": {
  "href": "you
  rmaximohost.yourdomain.com/maxrest/oslc/error/messages/BMXAA9545
  E"
  }
  },
  "reasonCode": "BMXAA9545E",
  "message": "BMXAA9545E - An
  image is already attached to this resource. To replace the
  image, contact your system administrator.",
  "statusCode":
  "400"
  }
  }
  
  Expected Results:
  The asset record should be updated
  and the image copy should no occur during the
  post.
  
  Version:
  7.6.1.2
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When updating a rotating asset that has an associated image  *
  * from the item, "BMXAA9545E - An image is already attached to *
  * this resource. To replace the image, contact your system     *
  * administrator." encountered.                                 *
  ****************************************************************
  Unable to update rotating ASSET records where an image has been
   added to the rotating ITEM Master record.
   Steps to
   reproduce:
   1. Navigate in Maximo to the Item Master
   application.
   Bring up item Fire-100 (note this is a rotating
   item)
   2. In the left pane, click "Add/Modify Image" and add an
   image of your choice, then save the record.
   3. Navigate to the
   Asset Application. Create a new asset, such as TESTASSETDEV.
   Set the rotating item number to Fire-100. Set the Description
   to "*TESTASSETDEV*". Save the record. Notice the image on the
   Item Master record is copied to the new asset.
   4. Perform a GET request call to retrieve the URI for the new
  Asset record:
   [http://yourmaximohost.yourdomain.com/maxrest/oslc/os/MXASSET]
  
  ?oslc.select=assetnum&oslc.where=assetnum="TESTASSETDEV"&_lid=ma
   xadmin&_lpwd=maxadmin&lean=1
   5. Using the record identifier *URI* returned for the asset
  ...
  "href":
  "http://localhost/maximo/oslc/os/mxasset/*_S0RHMS9CRURGT1JE*"
  (the URI is the token similar to*_S0RHMS9CRURGT1JE* in the data
  return from the GET)
  ... Perform a POST call to update the existing asset's
  description:
   [http://yourmaximohost.yourdomain
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels