IJ29220: WHEN MOUSE OVER THE WORKORDER BAR, TOOLTIP WILL BE DISPLAYED INCORRECTLY

APAR status

• Closed as program error.

Error description

• PROBLEM: When mouse over the workorder bar, tooltip will be
  displayed incorrectly
  
  STEPS TO REPLICATE:
  1. Go to the Assets application
  2. Create an asset (eg.TESTL1)
  Have Linear? checked
  In Linear Referencing Details,
  Direction: EAST
  LRM: MILES
  Start Measure: 0
  End Measure: 100
  Save and change status to ACTIVE
  3. Go to Work Order Tracking application
  Create a new workorder
  - Work Order: 1315
  - Description: TEST
  - Asset: TESTL1 ( which is created in Step 2 )
  Save
  4. Go to Assets application - Open TESTL1 asset
  5. Click Work Tab/Work Orders Tab
  You can see workorder bar
  6. Mouse over the workorder bar. Then tooltip will be displayed
  
  RESULTS: Actual values are not displayed in the tooltip
  eg. ${workorder.description}
  class: ${recordclass}
  status: ${workorder.status}
  
  EXPECTED RESULT: Actual values should be displayed in the
  tooltip
  eg. TEST
  class: WORKORDER
  status: WAPPR
  
  REPORTED IN VERSION: Maximo Asset Management  7.6.1.2
  IBM Maximo Linear Management 7.6.1
  
  AFFECTED APPLICATION (for Maximo Only):
  Assets application
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo Linear users                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In the Linear Visual Control, Labels and hover-over balloon  *
  * info shows attribute tags rather than the values that should *
  * replace them for Work Orders, Work Order Progress, and       *
  * Tickets.                                                     *
  ****************************************************************
  h4. Description
  PROBLEM: When mouse over the workorder bar, tooltip will be
  displayed incorrectly
  STEPS TO REPLICATE:
  1. Go to the Assets application
  2. Create an asset (eg.TESTL1)
  Have Linear? checked
  In Linear Referencing Details,
  Direction: EAST
  LRM: MILES
  Start Measure: 0
  End Measure: 100
  Save and change status to ACTIVE
  3. Go to Work Order Tracking application
  Create a new workorder
  - Work Order: 1315
  - Description: TEST
  - Asset: TESTL1 ( which is created in Step 2 )
  Save
  4. Go to Assets application - Open TESTL1 asset
  5. Click Work Tab/Work Orders Tab
  You can see workorder bar
  6. Mouse over the workorder bar. Then tooltip will be displayed
  RESULTS: Actual values are not displayed in the tooltip
  eg. ${workorder.description}
  class: ${recordclass}
  status: ${workorder.status}
  EXPECTED RESULT: Actual values should be displayed in the
  tooltip
  eg. TEST
  class: WORKORDER
  status: WAPPR
  REPORTED IN VERSION: Maximo Asset Management 7.6.1.2
  IBM Maximo Linear Management 7.6.1
  AFFECTED APPLICATION (for Maximo Only):
  Assets application
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels