IJ29179: PART OF THE HOSTS FROM THE SAME CLUSTER MAY NOT BE PROCESSED EVEN THOUGH THE SCAN RESULTS ARE CORRECT (MOSTLY HYPER-V)

APAR status

• Closed as program error.

Error description

• The issue may occur when customer has defined multiple VM
  manager connections to the same cluster (this is the case
  especially for the Hyper-V if ILMT is not configured to use the
  same credentials to connect to other hosts in the same cluster,
  rather connection to each host is defined separately). ILMT
  processes the data in many threads. When data coming from an
  arbitrary cluster are being processed by one thread, then data
  from the same cluster will be discarded by other threads even
  though they may contain data about different host. As a result,
  some of the hosts from the clusters may not be processed even
  though the scan results are correct. Thus, endpoints running on
  those hosts can be reported as having Outdated VM Manager Data
  or No VM Manager Data status.
  
  
  
  
  
  
  
  
  
  
  
  
  TS004099244
  

Local fix

• As a workaround, customer can set the number of import threads
  to 1 (numberOfImportThreads setting on the Management >
  Advanced Server Settings panel), thus making the import
  single-thread. But this setting causes the VM manager scans,
  Capacity scans, SLM tag scans and Disconnected scans processing
  longer.
  

Problem summary

• ****************************************************************
  *****************
  ERROR DESCRIPTION:
  
  The issue may occur when customer has defined multiple VM
  
  manager connections to the same cluster (this is the case
  
  especially for the Hyper-V if ILMT is not configured to use the
  
  same credentials to connect to other hosts in the same cluster,
  
  rather connection to each host is defined separately). ILMT
  
  processes the data in many threads. When data coming from an
  
  arbitrary cluster are being processed by one thread, then data
  
  from the same cluster will be discarded by other threads even
  
  though they may contain data about different host. As a result,
  
  some of the hosts from the clusters may not be proz xcessed even
  
  though the scan results are correct. Thus, endpoints running on
  
  those hosts can be reported as having Outdated VM Manager Data
  
  or No VM Manager Data status.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  TS004099244
  
  ****************************************************************
  *****************
  * EXPECTED RESULTS:
  * The issue does not occur.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | ILMT 9.2.22.0
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIC METRIC TOOL

• Fixed component ID

  5724LMTEM

Applicable component levels