IJ29126: "NEW DASHBOARD AND REPORTING" PAGE SHOWS "AN ERROR OCCURRED WHILE GETTING THE LIST OF REPORT STATUSES"

APAR status

• Closed as program error.

Error description

• Since upgrading ILMT to version 9.2.21 the "New Dashboard and
  Reporting" page shows a message saying "An error occurred while
  getting the list of report statuses". The classic dashboard
  page works fine.
  
  The "tema.log" contains:
  
  ---
  [20.10.20
  01:01:01:001 UTC] 000113b5 com.ibm.ws.webcontainer.webapp I
  SRVE0292I: Servlet message - [tema]:.[FATAL]
  NoMethodError
  (undefined method `name' for nil:NilClass):
  
  app/controllers/concerns/dashboard_widget_control.rb:25:in
  `block in user_dashboard_config'
  
  org/jruby/RubyArray.java:2577:in `map'
  ---
  
  Apparently one of
  predefined or custom reports is missing or
  invalid.
  
  TS004395723
  

Local fix

• No workaround.
  

Problem summary

• ****************************************************************
  *****************
  ERROR DESCRIPTION:
  
  Since upgrading ILMT to version 9.2.21 the "New Dashboard and
  
  Reporting" page shows a message saying "An error occurred while
  
  getting the list of report statuses". The classic dashboard
  
  page works fine.
  
  
  
  The "tema.log" contains:
  
  
  
  ---
  
  Ý20.10.20
  
  01:01:01:001 UTC¨ 000113b5 com.ibm.ws.webcontainer.webapp I
  
  SRVE0292I: Servlet message - Ýtema¨:.ÝFATAL¨
  
  NoMethodError
  
  (undefined method `name' for nil:NilClass):
  
  
  
  app/controllers/concerns/dashboard_widget_control.rb:25:in
  
  `block in user_dashboard_config'
  
  
  
  org/jruby/RubyArray.java:2577:in `map'
  
  ---
  
  
  
  Apparently one of
  
  predefined or custom reports is missing or
  
  invalid.
  
  
  
  TS004395723
  
  ****************************************************************
  *****************
  * EXPECTED RESULTS:
  * The issue does not occur.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | ILMT 9.2.22.0
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIC METRIC TOOL

• Fixed component ID

  5724LMTEM

Applicable component levels