IJ29036: IF ONE CRON TASK FAILS TO START, ALL SUBSEQUENT CRON TASKS ALSO FAIL TO START

APAR status

• Closed as program error.

Error description

• If one cron task fails to start, all subsequent cron tasks also
  fail to start. When the JVM starts, Maximo will attempt to
  start all active cron tasks.
  Sometimes a cron task cannot be started. This may result in an
  error such this error:
  "BMXAA6354E - The cron task instance cannot be found. Ensure
  that the cron task instance is set up properly in the Crontask
  application and try again."
  As shown in the log snippet below:
  ---snip-----
  BMXAA6357I - The cron task class
  psdi.iface.jms.JMSQueueCronTask is loading.
  BMXAA6357I - The cron task class
  com.ibm.tivoli.maximo.skd.optimization.DeleteSKDOriginDestMatrix
  CronTask is loading.
  BMXAA6357I - The cron task class
  com.ibm.tivoli.maximo.skd.cron.SchedulerUsageCronTask is
  loading.
  BMXAA6357I - The cron task class
  com.ibm.tivoli.maximo.slroute.cron.DeleteSlroutesCronTask is
  loading.
  BMXAA6354E - The cron task instance cannot be found. Ensure
  that the cron task instance is set up properly in the Crontask
  application and try again.
  ---snip-----
  
  STEPS TO REPRODUCE:
  N/A
  
  EXPECTED RESULTS:   If one crontask fails to start, Maximo
  should continue to attempt to start subsequent cron tasks.
  
  REPORTED IN VERSION:
  Maximo 7.6.1.1
  

Local fix

• Find the crontasks that have not started. Then in the Cron
  Task Setup application ,find the crontask and choose More
  Actions, Reload Request.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IF ONE CRON TASK FAILS TO START, ALL SUBSEQUENT CRON TASKS   *
  * ALSO FAIL TO START                                           *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels