IJ29012: ERROR MESSAGE WHEN UPDATING A WORK ORDER WHEN USER HAS READ AND SAVE OPTIONS GRANTED

APAR status

• Closed as program error.

Error description

• DESCRIPTION:
  If the logged-in User has only Read and Save options granted
  for Work Order Tracking in the Security Group, an update cannot
  be made to a Work Order.
  It is implied via APAR IV68759
  (https://www.ibm.com/support/pages/apar/IV68759), that only
  "Read access to Work Order Tracking" and "Save Work Order"
  options for the Work Order Tracking application are necessary
  to perform this operation without error.
  
  The Security Group is configured to allow Users to make changes
  to Work Orders, but to disallow the Users from inserting new
  Work Orders.
  
  STEPS TO REPRODUCE:
  1. Log in to maxdemo instance as maxadmin
  2. Go To Security | Security Groups
  3. Common Actions | New Group
  4. In the Group field enter "ChangeWO"
  5. In the Description field enter "Read and Save Work Orders"
  6. In the Start Center Template field | Select Value | click 5
  Administration
  7. On the Sites tab click the checkbox for "Authorize Group for
  All Sites?"
  8. On the Applications tab click Filter
  9. In the Description field enter "work order" and press Enter
  10. Click Work Order Tracking
  11. In the Options for Work Order Tracking section click the
  checboxes in the Grant Access column for:
   Read access to Work Order Tracking
   Save Work Order
  12. On the Users tab click the Select Users button
  13. Click the checkbox for LIBERI
  14. Click OK
  15. Save the record
  16. Go To Security | Users
  17. In the User field enter "liberi" and press Enter
  18. Click LIBERI to open the record
  19. On the Groups tab click the trash can icon (Mark Row for
  Delete) for each row EXCEPT for:
   ChangeWO
   EVERYONE
   ALLSITES
  20. Save the record
  21. Go To Work Orders | Work Order Tracking
  22. Common Actions | New Work Order
  23. In the Location field enter "br200" and tab out
  24. On the Plans tab | Tasks section | click the New Row button
  25. In the Task 10 Description field enter "Task One"
  26. Save the record
  27. Common Actions | Approve Work Order
  28. Click OK
  29. More Actions | Create | Work Order
  30. In the Parent WO field enter the number of the Work Order
  that was just approved and tab out
  31. On the Plans tab | Tasks section | click the New Row button
  32. In the Task 10 Description field enter "Task One"
  33. Save the record
  34. More Actions | Duplicate Work Order
  35. Click OK (radio button selected for Duplicate Work Order
  with its Tasks)
  36. In the Parent WO field enter the number of the first Work
  Order that was created and approved and tab out
  37. Save the record
  38. In the Predecessors field | Detail Menu | click the
  checkbox to select the other child Work Order
  39. Click OK
  40. Save the record
  41. Log out
  42. Log in as LIBERI
  43. Go To Work Orders | Work Order Tracking
  44. In the Work Order field enter the number of the Approved
  Work Order that was created and press Enter
  45. Click the record to open it
  46. On the Plans tab | Children of Work Order section | Record
  column
  47. Click the Detail Menu button for the second child Work Order
  48. Click Go To Work Order Tracking (to open/navigate to the
  child Work Order)
  49. In the Predecessors field click the Detail Menu button
  
  RESULT:
  System Message appears:
  "BMXAA0024E - The action ADD is not allowed
  on object WOTASKLOOKUP. Verify the
  business rules for the object and define the
  appropriate action for the object. "
  
  EXPECTED RESULT:
  User should be able to update the Predecessors field; it is
  implied via APAR IV68759
  (https://www.ibm.com/support/pages/apar/IV68759), that only
  "Read access to Work Order Tracking" and "Save Work Order"
  options for the Work Order Tracking application are necessary
  to perform this operation without error.
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.0-IFIX20190910-1703
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users who use the Predecessor functionality for a     *
  * parent work order with child work orders.                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Selecting Predecessor did not return any rows in the Work    *
  * Order main tab when user had only READ and SAVE access to    *
  * the Work Order Tacking application. An error "BMXAA0024E -   *
  * The action ADD is not allowed                                *
  *  on object WOTASKLOOKUP. Verify the business rules for the   *
  * object and define the appropriate action for the object. "   *
  * was thrown.                                                  *
  ****************************************************************
  

Problem conclusion

• This is fixed.
   The fix for this APAR is contained in the following maintenance
  package:
   | release\fix pack | Interim Fix for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• maximo
  

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels