IBM Support

IJ28952: TRANSLATIONS FOR SOME LABELS ARE NOT VISIBLE IN THE CHINESE(ZH) LANGUAGE AT SERVICE REQUEST WORK CENTER.

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APAR status

  • Closed as program error.

Error description

  • DESCRIPTION: With English as the default language and
Chinese(ZH) as additional language installed on the Maximo
environment, Service Request Work Center doesn't show all the
labels translated to Chinese(ZH).


STEPS TO
REPRODUCE
====================
1) Ensure Chinese(ZH) Language
is installed and user profile is set for the same. Base
Language being English.
2) Navigate to the SR Work Center.
3)
Open any SR record.


RESULT: All the Labels are not translated
in the ZH Language and some are still showing in English.
Some
labels which are shown in English are as
below:
Attachments
Comments
Response
Search
categories


EXPECTED RESULT: All the Labels should be
translated to Chinese(ZH) language.


REPORTED IN
VERSION:
Tivoli's process automation engine 7.6.1.1

Local fix

  • N/A

Problem summary

  • 



Problem conclusion


    

  • The fix for this APAR is contained in the following
maintenancepackage:
Release 7.6.1.3 of Base Services

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ28952
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-10-27
    • 

  • Closed date
    2021-07-18
    • 

  • Last modified date
    2021-07-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            20 July 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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