IBM Support

IJ27355: THE 'INITIATE SOFTWARE SCAN' ENDS UP WITH 'COULD NOT LOAD A TRANSCODING SERVICE' ON HP-UX.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • 'Initiate Software Scan' ends up with 'Could not load a
transcoding service' on HP-UX.

TS004074888

Local fix

  • 



Problem summary


    

  • ****************************************************************
*****************
ERROR DESCRIPTION:

'Initiate Software Scan' ends up with 'Could not load a

transcoding service' on HP-UX.



TS004074888

****************************************************************
*****************
* EXPECTED RESULTS:
* The issue does not occur.
****************************************************************
* RECOMMENDATION: Apply appropriate update when available.
****************************************************************

    



Problem conclusion


    

  • The fix for this APAR is contained in the following maintenance
packages:
 | Update | ILMT 9.2.21.0
****************************************************************

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ27355
    • 

  • Reported component name
    LIC METRIC TOOL
    • 

  • Reported component ID
    5724LMTEM
    • 

  • Reported release
    920
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-08-31
    • 

  • Closed date
    2020-09-14
    • 

  • Last modified date
    2020-09-14
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    LIC METRIC TOOL
    • 

  • Fixed component ID
    5724LMTEM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 September 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback