IBM Support

IJ27196: DISCONNECTED SCANNER 9.2.20 HAS WRONG PATH FOR AUTOMATION SCRIPT (PACK_RESULTS.SH)

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APAR status

  • Closed as program error.

Error description

  • Disconnected scan log reports
    error:
    
    /cit/bin/run_sw_and_pack_console.sh: 001-0014 Command
    /cit/bin/pack_results.sh not found.
    
    Furthermore, LMT doc (https
    ://www.ibm.com/support/knowledgecenter/SS8JFY_9.2.0/com.ibm.lmt.
    doc/Inventory/planinconf/t_disc_scans_software.html) does not
    reflect the script path:
    "...
    Starting from application update
    9.2.20, you can run the software scan and pack scan results
    independently.
    
    To run the software scan without generating the
    package with scan result, run the following command.
     SBMJOB
    JOB(BFI_PKG) CMD(QSH CMD('/cit/run_sw.sh'))
     To pack scan
    results, run the following command.
     SBMJOB JOB(BFI_PKG)
    CMD(QSH CMD('/cit/pack_results.sh'))
    .."
    
    
    TS004079915
    

Local fix

  • Copy the pack_results.sh file from /cit/automation to /cit/bin
    

Problem summary

  • ****************************************************************
    *****************
    ERROR DESCRIPTION:
    
    Disconnected scan log reports
    
    error:
    
    
    
    /cit/bin/run_sw_and_pack_console.sh: 001-0014 Command
    
    /cit/bin/pack_results.sh not found.
    
    
    
    Furthermore, LMT doc (https
    
    ://www.ibm.com/support/knowledgecenter/SS8JFY_9.2.0/com.ibm.lmt.
    
    doc/Inventory/planinconf/t_disc_scans_software.html) does not
    
    reflect the script path:
    
    "...
    
    Starting from application update
    
    9.2.20, you can run the software scan and pack scan results
    
    independently.
    
    
    
    To run the software scan without generating the
    
    package with scan result, run the following command.
    
     SBMJOB
    
    JOB(BFI_PKG) CMD(QSH CMD('/cit/run_sw.sh'))
    
     To pack scan
    
    results, run the following command.
    
     SBMJOB JOB(BFI_PKG)
    
    CMD(QSH CMD('/cit/pack_results.sh'))
    
    .."
    
    
    
    
    
    TS004079915
    
    ****************************************************************
    *****************
    * EXPECTED RESULTS:
    * The issue does not occur.
    ****************************************************************
    * RECOMMENDATION: Apply appropriate update when available.
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
     | Update | ILMT 9.2.21.0
    ****************************************************************
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ27196

  • Reported component name

    LIC METRIC TOOL

  • Reported component ID

    5724LMTEM

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-21

  • Closed date

    2020-09-14

  • Last modified date

    2020-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LIC METRIC TOOL

  • Fixed component ID

    5724LMTEM

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]

Document Information

Modified date:
15 September 2020