IJ26969: ERROR DISPLAYS WHEN OPENING VM MANAGER PANEL, PLEASE INSTALL AND RUN IBM BIGFIX SERVICE (INCLUDING WEB REPORTS)

APAR status

• Closed as program error.

Error description

• When opening VM manager panel, there is an error message to
  install and run IBM BigFix service. The problem is that master
  DSA server discovery is not working correctly.
  Case ticket :
  TS003962339
  iLMT v9.2.20
  OS Windows (Microsoft)
  BigFix
  v9.5.14.73
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  *****************
  ERROR DESCRIPTION:
  
  When opening VM manager panel, there is an error message to
  
  install and run IBM BigFix service. The problem is that master
  
  DSA server discovery is not working correctly.
  
  Case ticket :
  
  TS003962339
  
  iLMT v9.2.20
  
  OS Windows (Microsoft)
  
  BigFix
  
  v9.5.14.73
  
  ****************************************************************
  *****************
  * EXPECTED RESULTS:
  * The issue does not occur.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | ILMT 9.2.21.0
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIC METRIC TOOL

• Fixed component ID

  5724LMTEM

Applicable component levels