IBM Support

IJ25589: DEFAULT REPORT LEFT IN ILMT DATABASE CAUSING ERRORS ON "SAVED REPORTS" PANEL

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APAR status

  • Closed as program error.

Error description

  • In some rare scenarios connected with the database upgrade a
    default report in ILMT may not be properly removed.
    
    
    
    As a result, when the report is accessed in ILMT UI the
    "Something went wrong" error is displayed. ILMT's diagnostic
    file (tema.log) contains an error like:
    
    
    
    ---
    [06/01/20 00:00:20:332
    UTC] 00001093 com.ibm.ws.webcontainer.webapp I SRVE0292I:
    Servlet Message - [tema]:.[INFO] Rendered reports/index.html.rb
    (216.8ms)
    
    [06/01/20 00:00:20:336 UTC] 00001093
    com.ibm.ws.webcontainer.webapp I SRVE0292I: Servlet Message -
    [tema]:.[FATAL]
    ActionView::Template::Error (No route matches
    "/sam/product_usages"):
    ---
    
    
    
    TS003783804
    

Local fix

  • No workaround.
    

Problem summary

  • ****************************************************************
    *****************
    ERROR DESCRIPTION:
    
    A custom usage report for a non-IBM product had been saved by
    
    ILMT operator under "Reports > Saved Reports". During migration
    
    to ILMT this report has not been removed by ILMT installer. In
    
    result, when the report is accessed in ILMT UI the "Something
    
    went wrong" error is displayed. ILMT's diagnostic file
    
    (tema.log) contains an error like:
    
    
    
    ---
    
    Ý06/01/20 00:00:20:332
    
    UTC¨ 00001093 com.ibm.ws.webcontainer.webapp I SRVE0292I:
    
    Servlet Message - Ýtema¨:.ÝINFO¨ Rendered reports/index.html.rb
    
    (216.8ms)
    
    
    
    Ý06/01/20 00:00:20:336 UTC¨ 00001093
    
    com.ibm.ws.webcontainer.webapp I SRVE0292I: Servlet Message -
    
    Ýtema¨:.ÝFATAL¨
    
    ActionView::Template::Error (No route matches
    
    "/sam/product_usages"):
    
    ---
    
    
    
    TS003783804
    
    ****************************************************************
    *****************
    * EXPECTED RESULTS:
    * The issue does not occur.
    ****************************************************************
    * RECOMMENDATION: Apply appropriate update when available.
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
     | Update | ILMT 9.2.20.0
    ****************************************************************
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ25589

  • Reported component name

    LIC METRIC TOOL

  • Reported component ID

    5724LMTEM

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-15

  • Closed date

    2020-06-18

  • Last modified date

    2020-06-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LIC METRIC TOOL

  • Fixed component ID

    5724LMTEM

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 June 2020