IJ25460: AN INTERNAL RUBY ERROR PREVENTS COMPUTER SUPPORT DATA COLLECTION

APAR status

• Closed as program error.

Error description

• Collecting mustgather log in LMT console for some computers may
  ends with the following error reported in
  tema.log:
  
  [tema]:.[FATAL]
  
  AbstractController::DoubleRenderError (Render and/or redirect
  were called multiple times in this action. Please note that you
  may only call render OR redirect, and at most once per action.
  Also note that neither redirect nor render terminate execution
  of the action, so if you want to exit an action after
  redirecting, you need to do something like "redirect_to(...)
  and return".):
  
  
  
  
  
  TS003778244
  

Local fix

• n.a.
  

Problem summary

• ****************************************************************
  *****************
  ERROR DESCRIPTION:
  
  Collecting mustgather log in LMT console for some computers may
  
  ends with the following error reported in
  
  tema.log:
  
  
  
  Ýtema¨:.ÝFATAL¨
  
  
  
  AbstractController::DoubleRenderError (Render and/or redirect
  
  were called multiple times in this action. Please note that you
  
  may only call render OR redirect, and at most once per action.
  
  Also note that neither redirect nor render terminate execution
  
  of the action, so if you want to exit an action after
  
  redirecting, you need to do something like "redirect_to(...)
  
  and return".):
  
  
  
  
  
  
  
  
  
  
  
  TS003778244
  
  ****************************************************************
  *****************
  * EXPECTED RESULTS:
  * The issue does not occur.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | ILMT 9.2.20.0
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIC METRIC TOOL

• Fixed component ID

  5724LMTEM

Applicable component levels