IBM Support

IJ24829: BMXAA4211E - DATABASE ERROR NUMBER -803 HAS OCCURRED WHEN OPERATING ON INVVENDOR RECEIVING ROTATING ITEM

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APAR status

  • Closed as program error.

Error description

  • Problem
    
    You receive BMXAA4211E - Database error number -803 has occurred
     when operating on INVVENDOR : Item=NEWITEM Vendor=GMC
    Manufacturer= Model= Condition Code=NEW Catalog #= Item Set=SET1
     Organization=EAGLENA Site=BEDFORD. Report the error to the
    owner of the deployment. error when trying to receive 2 PO lines
     for same condition enabled rotating item going 2 different
    storerooms.
    
    Steps to Reproduce
    
    Go the Item Master application
    Create a new rotating item XXXXX
    Check the Condition Enabled field
    Click New Row in the Condition Codes section
    add 2 conditions New and Used
    Save the changes
    DO NOT add it to a storeroom
    Change status to Active and check Roll New Status to
    Organizations and Inventory? field
    
    Go to Purchase Order application
    Create a new record
    Populate the Vendor field = BEX
    Click on PO Lines
    Click new row add item XXXXX
    Storeroom= Central
    Order Unit = each
    Unit Cost = 500.00
    Click New Row add item XXXXX
    Storeroom= Garage
    Order Unit= Each
    Unit Cost= 500.00
    Save the record and change status to approve
    Take note of the ponum
    
    Go the Receiving application
    Bring up purchase order
    Click on Select Order Items
    Select both PO Lines
    Save the Record
    More Actions> Receive Rotating Items and Click Autonumber >
    Click OK
    
    
    Results
    You receive BMXAA4211E - Database error number -803 has occurred
     when operating on INVVENDOR : Item=NEWITEM Vendor=GMC
    Manufacturer= Model= Condition Code=NEW Catalog #= Item Set=SET1
     Organization=EAGLENA Site=BEDFORD. Report the error to the
    owner of the deployment.
    
    Expected Results
    You should be able to receive both rotating assets into
    different storerooms
    
    
    Reported Version
    7.6.0.8
    

Local fix

  • no work around
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users if Purchasing condition enabled items                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BMXAA4211E - Database error number -803 has occurred         *
    * when operating on INVVENDOR                                  *
    ****************************************************************
    The fix ensures you can not save / approve a PO that has
    condition enabled items in PO Lines, and no condition is
    specified. This was the root cause of the problem, which
    resulted on Unique Index violation in receiving.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ24829

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-12

  • Closed date

    2024-06-22

  • Last modified date

    2024-06-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
23 June 2024