IBM Support

IJ23361: EDIT MODE DOES NOT ALLOW RETURN WITH VALUE TO WORK ORDER TRACKING

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APAR status

  • Closed as program error.

Error description

  • Attemp to change location of an existing work order in WAPPR
    status from the Location application (EDIT MODE ON) and
    return to Work Order Tracking with selected value gives
    warning
    
    Steps to replicate:
    Go to System Configuration -Platform Configuration -Application
    Designer
    Recall record LOCATION
    Place a Check in checkbox Edit Mode?
    Sign out of Maximo
    Sign in as user WILSON/wilson
    GO to Work Order Tracking application
    List View  -Status=WAPPR, hit enter
    select work order with a Location and Asset
    From Location field Hyperlink to Locations application
    Recall Location BR200
    Select Link Return with Value
    
    System Message is thrown:
    BMXAA4720E - The specified location does not contain the current
    asset. Do you want to update the asset with the asset that is in
    this new location - 11200? If you do not want to apply changes
    to the location or asset, click Close.
    
    Click on Yes
    
    System Message is thrown:
    
    BMXAA8973E - Your credentials do not have rights to edit this
    document (LOCATIONS : Site=BEDFORD Location=BR200). Turn on edit
    mode, or contact your administrator to continue.
    
    Click Close
    
    RESULT: you cannot return to WOT with any location value from
    the Locations application
    
    With edit mode disabled for Locations application,
    no error occurs after warning message, it returns with
    value and updates the glaccount/asset information.
    
    EXPECTED RESULT: This should behave in the same manner as when
    EDIT MODE is DISABLED
    
    REPORTED IN VERSION:
    Tivoli's process automation engine 7.6.0.9
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following
    maintenancepackage:
    Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ23361

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-09

  • Closed date

    2021-07-21

  • Last modified date

    2021-07-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
22 July 2021