IJ23060: DATE is SPANNING OUT OF THE TILE FOR MAXIMO SERVICE REQUEST, WORK CENTER.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION
  When Setting the Date Property to dd-MMM-yyyy for Maximo the
  Service Request for Work Center Date format shows 01-JAN-2020
  STEPS TO REPRODUCE:
  1.Go to System Configuration, Platform Configuration, System
  Properties, Filter for DisplayDate, set the date to
  dd-MMM-yyyy, Save Changes.
  2.Click the Live refresh.
  3.Log into the Service Request for Work Centre Application
  4.Expected Result - Create a new Service Request Record and
  view the Service Request date
  01-JAN-2020 - Date should not span out of the tile.
  RESULT:
  4. Create a new
  Service Request Record and view the Service Request date
  01-JAN-2020
  EXPECTED RESULT:
  The date format should display
  01/01/2020
  REPORTED IN VERSION:
  IBM Maximo Asset Management
  Work Centers 7.6.0.4
  IBM Maximo Asset Management 7.6.1.1
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO USERS                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * DATE is SPANNING OUT OF THE TILE FOR MAXIMO SERVICE REQUEST, *
  * WORK CENTER.                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When Setting the Date Property to dd-MMM-yyyy for Maximo the
  Service Request for Work Center Date format shows 01-JAN-2020
  STEPS TO REPRODUCE:
  1.Go to System Configuration, Platform Configuration, System
  Properties, Filter for DisplayDate, set the date to
  dd-MMM-yyyy, Save Changes.
  2.Click the Live refresh.
  3.Log into the Service Request for Work Centre Application
  4.Expected Result - Create a new Service Request Record and
  view the Service Request date
  01-JAN-2020 - Date should not span out of the tile.
  RESULT:
  4. Create a new
  Service Request Record and view the Service Request date
  01-JAN-2020
  

Problem conclusion

• The fix for this APAR is contained in the following
  maintenance	package:
  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels

• R761 PSY

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